Customer Ratings & Reviews

Great protection! I only had to use once, but it was easy. They communicated well and they were able to identify the problem.

We are very happy with our decision to buy the Totaltech package. The deals are great and the peace of mind is nice.

Very , nice knowledge, and always there to help, good communication,,,,, also Julian and Jose the two guys that I stalled the unit ,, were great cautious, very good service , very good work

This membership is a real value. Member prices. Plus unlimited Geek Squad supports are great. Also, love the peace of mind of getting protection plans on our purchases .

Excellent benefit, providing unparalleled support for my computer needs.

Best thing I pay for. This covers electronics in my house if any gets messed up. Covered my son gaming computer when it crashed. On top you get some special pricing on certain electronics. Worth it.

This is a great deal! We have had to use it and it was easy and satisfying! No issues or hassles with anything! Highly recommend getting this amazing deal!

Very knowledgeable and very helpful they will help set up and design anything you need

this is a great membership because it covers all your future devices as well at no additional cost. if you purchase from best buy as much as i do, it is very cost effective

so far, has good perks. if you planning to have major appliances delivered, I think it makes sense to have Totaltech, also gives you some exclusive prices on some items, plus extended warranty

Get it if you frequent best buy. Was unaware that it came with AppleCare. That alone makes it more than worth it. Paid for itself when i got my macbook pro.

very pleased that I got this service. especially since even the geek squad had difficulty putting in 2 items so how would I ever have completed it. yes its a plus!

I love that they can comer to my home or that I can bring it to the store. They were able to help my 81 yr old mother get her computer back to where she can use it. Thank you

This areas verdict is still out as we are waiting on a visit from the Geek squad to hook up something.

You just never know when something may go wrong & trust me, it will! This insurance is reasonable when you break down the cost for everything it covers. We love it!

Dope!!!! I appreciate the help in making this purchase!

This membership is a huge stress saver. Great coverages, money saver, great customer service of geek squad. I will use it for all future purchases!! Thank you

I love having total tech.. they are very nice and helpful with any kind of questions I may have.. also helps with the warranty for any device in my home.. great grab for anyone into tech

I didn't request a refund or cancelation of my membership and they have the transcripts to prove it but wont give me back my membership because of an incompetent employee

The Membership is awesome their able to take care of all my technology need's efficiently and throughly I have been complety satisfied with services provided thus far