Customer Ratings & Reviews

One of the best values, if not the best for electronics! Do not hesitate and by all means, go for it!

I need the support from GEEK SQUAD techs. They are accessible and explain solutions I can understand and implement.

Came in handy when I had problems with my cell phone and then a few days later my computer!

I have and used my Best Buy Total Membership for several years now. It gives me confidence I have warranty protection and online help.

As a Best Buy employee, I can say that this is a real steal. From all around protection to exclusive member pricing, there is nothing better for the average Best Buy customer.

This product is necessary because it potentially can save you a lot of money on your future purchases.

This membership offers peace of mind knowing you are protected. If you need help, they are there to help. Take advantages of special offers and sales. Cant beat the deals!

This is a great value if you are looking to purchase any number of items, from appliances to tech items. The free delivery and setup is worth it, plus any trouble shooting or repair costs you may incur.

I definitely recommend obtaining the membership. I have used the benefits multiple times.

Unlimited geek squad support. Excellent service. Great

Having the best Buy Total Protection is a great help to me. Technicians are always top notch and patient!

This membership is a real value its good to become a member

It's working out great so far, glad my items are protected. I've already put some use to it and it protects everything I purchased. An amazingly worth while purchase that's gon a long way.

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Love the peace of mind of getting protection on new purchases.

This Best buy total membership is very good and last a life time, free shipping and comes fast love it a lot

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I use the Geek Squad for my computer support. The people are very good at what they do. Got free delivery on a new washer. Saved money on that. Just nuce to have support when you need it.

I havent had a chance to fully use the membership yet but so for i am happy with the included apple care that came with it when i picked up a new phone.

Member prices plus overall great experience and membership to have.

I purchased this last year for the warranties, two day shipping, and rewards. So far i have been unable to place an order. From what ive been told my account has been flagged for fraud but no one has been able to resolve it. Each time i place an order it is immediately canceled and i simply cant get anyone to fix it. Everytime its the same old run around with no results. They always say you should receive an email in a few days but it never does. The most recent issue is i purchased two computers and received 4 gift certificates totaling $100. When i try to order anything it cancels the order and then took away my gift certificates. After a bunch of complaining customer service says they see the purchase and certificates and assure me i will get them back. I’ve never gotten them back nor have I been contacted by anyone who can fix this. Its been months of fighting with Best Buy so I will be filing a charge back with my financial institution next week. This is truly amazing how big of a runaround this has become. As Joeu Swoll would say you need to do better.