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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 11,509 reviews
  • Rated 5 out of 5 stars

    Better than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has paid for itself 10x's over. It's been amazing. Just the free in home assembly and the tech support and covered home visits make it an amazing Value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the price went up double from the last time I purchased one but it did save me from having to purchase a protection plan for my new cell phone purchased at BB since it is covered by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this TotalTech Protect for extended benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this, purchased it with my new Yoga laptop. Great if youre going to have to migrate data from your old laptop. Benefits extend to many purchases throughout Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totaltech, is very knowledgeable Very courteous and helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love my membership and will forever shop at best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really love totaltech and everything that comes with it. I have been a member for A short period and i already love all the benefits that i have been able to get

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We love to hear that you are enjoying your Totaltech membership! If you weren't already aware, our memberships changed as of June 27. Since you have Totaltech, your benefits will not change until your renewal date, and the new membership you have will be named My Best Buy Total. It will continue to include a 60-day return policy, 24/7/365 Geek Squad Support and protection included with an active membership, along with many more benefits. Feel free to take a look at BestBuy.com/Totaltech for all of the updates. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get Total tech if you want piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Read about this. Google it, I am surprised about how much this is going to save me money wise and how this will save me from using competitors Bestbuy has the best deal in town right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech saved us allot of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB Total Tech was explained very well and since we ended up buying 4 appliance, the delivery, installation and removing of old items came with the subscription saving us a lot of money.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for the review! When purchasing new appliances, Totaltech is a great way to save on the services needed to get the old appliances out and the new ones in. Don't forget that with Totaltech, you get included Geek Squad Protection! In the event you ever need assistance, we also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY, which is 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Totaltech membership is a real value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The Geek Squad provide a reliable service in a timely manner. This is really important when your computer goes down and needs repair. I am pleased w my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this membership alot so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful value for the price this is a major advantige when buying electronics. Si much heart ach i didnt suffer because of this from my phone to ps5 controler. Buy the membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Geek Squad and the Total Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is wonderful! It has help with computer issues, TV installation, any Tech problems. I would recommend this Geek Squad to any of my friends-What a value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy TotalTech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my Best Buy Totaltech membership comes with Apple Care + for my MacBook Air. It's like double the coverage. I feel extra protected!

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Rhonda.
      Apple Care+ is just one of the benefits of being a Totaltech member. you can find other great benefits and perks here at www.bestbuy.com/totaltech! We hope you take advantage of all the things offered and we are happy to hear you are enjoying being a Totaltech member! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership. I’ve had it now for several years. It’s well worth the money, free shipping free delivery, free installation. What more could you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My tv was broken in transit and then again in installation and they replaced it. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for our membership is five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are grateful that you have this program! Geek squad is awesome to work with, and we are very happy with every service we’ve ever come in contact with at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value....worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I have to do a lot of upgrades especially for my business. I told them to put a cot in the corner for me to save drive time to the store. The Geek Squad has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in Totaltech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is probably one of the best things to do especially as a college student who couldn’t really afford to buy another ipad or fix if broken. Totaltech covers EVERYTHING!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Definitely a win win for everyone. Only paid once a year & the benefits are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for Warranty and Included Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership was helpful with the warranty coverages and the included services that were provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is another great service. Once again anytime I need help. I just make a phone call and they take care of my

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been good so far after a year and all the help they have provided

    I would recommend this to a friend