Customer Ratings & Reviews

Worth the money specially if you buy from Best Buy a lot! Save a lot of money on repairs and items. Plus Apple Care and 24/7 Geek Squad access for any troubles!

Appointments are necessary and sometimes you just cant wait for an appointment. Geeks did a back up of all my data so i could transfer it to mycomputer after virus clean up. Could not transfer my QuickBooks data.

If you buy a lot of items here its worth it. Free waranty on everything I buy especially on the tvs since they can be more expensive than the subscription. Free installation too when getting delivered

Best membership I've ever gotten. If you've ever had a product malfunction and had to pay for the repair you certainly will appreciate and thank yourself or invested in the membership.

The totaltech membership is totally worth it, in my own opinion, far better than insuring products/items individually...and it's a "one stop shop" for all my best buy purchases...

I do lime having this membership. Makes everything a lot easier. And it works on my older electronics also.

This membership is a great value. I have had to use it 3 times w/o additional cost to me. Response time is excellent with very good customer service

Geek squad went above and beyond my expectations !!

Just bought my laptop and needed some assistance with the software , they were very helpfull and patient with me. Thank you.

What can I say, there are terrific Best Buy is great for me. My go to company. I was told to just purchase a new computer. NOT! Best Buy fixed it.

Worth every penny so far. Extra protection added to purchases along with discounts. Now I’m having a PC built for me and I don’t have to pay for the assembly, just the parts.

The membership is a great value for such a reasonable cost. It has a lot of advantages including access to the Geek Squad fantastic customer service group.

Wow! The Best Buy membership is a great deal! Love it! Problem solving mentality makes Geek Squad superb values.

I am digging this. I have been a member for a while. Even though I don't shop much, I keep my membership up to date to get the best deals all around.

Love best buy and all it has to offer. Excellent service and products.

The value in this is someone you can talk to about whats wrong with what YOU did, and they will straighten you out on what and where to go to next, home visit or bring it in.

Very happy I bought this extra protection. I have used it multiple times, in the store and also called in a couple times. they are great, friendly, helpful and knowledgeable. well worth it for me!! I would buy it again!!

Great protection, extended return times and exchanges, extended warranty, membership prices pays for it quickly.

I enjoy the overall value of TotalTech membership. Several time I have used the membership to get things fixed or to take advantage of free warranty, pickup and install and many more.

The comfort of knowing that Best Buy stands behind their products and gives me the customer service that I need. I will always keep up my Best Buy protection.