Customer Ratings & Reviews

Wow! The Best Buy membership is a great deal! Love it! Problem solving mentality makes Geek Squad superb values.

Love best buy and all it has to offer. Excellent service and products.

Very happy I bought this extra protection. I have used it multiple times, in the store and also called in a couple times. they are great, friendly, helpful and knowledgeable. well worth it for me!! I would buy it again!!

The value in this is someone you can talk to about whats wrong with what YOU did, and they will straighten you out on what and where to go to next, home visit or bring it in.

Great protection, extended return times and exchanges, extended warranty, membership prices pays for it quickly.

I enjoy the overall value of TotalTech membership. Several time I have used the membership to get things fixed or to take advantage of free warranty, pickup and install and many more.

The comfort of knowing that Best Buy stands behind their products and gives me the customer service that I need. I will always keep up my Best Buy protection.

They have always been great to me They treated me with respect and always was very good if i asked questions and they did really good if something happen to my things and was fast at working on stuff

Great to have. Controller I purchased went bad. All I had to do was take it to bestbuy and they were able to take care of it.

Helped me with the device I needed repair for. Need to use it on my other devices. Looking forward to help me with that.

Well woth the money spent as I've needed it 2 times

Despite the changes Geek Squad remains one of the best options for recent arrivals who rely on technology.

Great experience with Best Buy every time I go or have a need.

Service is great and friendly. High technology and knowledgeable.

This Membership is an excellent value & we know we can use the unlimited Geek Squad if we ever have to! We will definitely keep this & renew it when it comes up for renewal!!!!!

This membership is definitely worth the price as it allows the free diagnosis's and the installation of parts is also covered by it

My best buy total membership is great to have my electronics it's saves me money om any repairs needed

Best idea Best Buy has ever had!! You can not go wrong when going with totaltech its the bee's knee's and allows me to cover all my products with one yearly purchase!! Thank you Best Buy Totaltech!!

So glad we purchased Total Tech! The geek squad is so helpful and they can fix anything! It’s nice to have someone to call or make an appointment to work on your computer when needed.

This membership is amazing and definitely worth the price.