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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 11,509 reviews
  • Rated 4 out of 5 stars

    Early black friday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the early black friday discounts and product protection on all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 80 years old and technologically impaired. I will not be without this service if I can help it. I rely on the Geek Squad to keep my system working when I inadvertently screw it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the membership since I do not have to be concerned about repair bills and have the help that I needed to get set up by the GEEKSQUAD. I believe that it is worth the money.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! Totaltech is most definitely worth the money. Knowing you have protection on your important devices and 24/7 support available is one of many great perks of being a Totaltech member! We're so happy you've been enjoying your membership, and we encourage you to visit www.bestbuy.com/totaltech for more information on savings and benefits. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek Squad Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membershis truly valuable. Member prices plus unlimited Geek Squad support is amazing. Love the peace mind of having support for tech equipment we purchase through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money I invest in membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my money! I used the membership for my 2 big tv installation. Imagine if I’m not a member mounting my 2 pcs big screen would cost me a lot. Geek squad services is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is worth it! We’ve had a few issues with some some of our purchases and the staff at the stores and online helped us solve it all! Love this membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product and highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and highly recommended. Best Buy is the best store for all technological needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know about the benefits and a memeber told me about it, definetly reccomend if you plan on buying extra add ons for you vehicle and want a better price getting them installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not really needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership wasn't really needed for my part but it was nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia has arrived!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect weight to screen ratio. Sound is a 6/10 and the price was on point!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership gives lots of opportunities if you are a frequent buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEk Squad is fantastic! Especially the dept in the Fashion Center in Paramus NJ! They really go above and beyond to assist you in a courteous manner. They make you feel at home:-)

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Lauren. Thank you so much for taking the time out and leaving your review. We are happy to hear this about your experience. If you ever need any support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any questions. BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good, and got me what I needed and also helped me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very patient explaining everything that needed to be done to make sure that my computer was safe to use. There was a possible threat of it being hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More value then you will ever know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech makes home theater installation affordable. Also I was able to get my microwave replaced for free since I had total tech. Did I mention the trouble shooting was included with my install .

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech memberships offer a variety of services and benefits by being a member and we are glad to see you using your membership to your full advantage. You can check all the benefits and advantages here at www.bestbuy.com/totaltech. If you need us for anything else in the future. we are just one phone call or click away. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Get it now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if you buy regularly from bestbuy. I spents roughly like 7k on 2022, and with all the extended warranty and discount prices it pays for itself fast. And the geeksquad phone support is Superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had TotalTech for a few years. I've used it multiple times both for inhouse services and having them come to install appliances for me. Always have been timely and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Account hacked, laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real value, just a phone call and everything was taken care of from tge comfort of my home and immediately. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OH I can only say how amazing this totaltech plan is. I found it covers all my previously bought bestbuy tech I have and they are prompt and quick to resolve the issue at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me costly expenses for the longevity of my services with Best buy. The sales and Tech spec. Are professional and shows mush respect for it clients

    I would recommend this to a friend