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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 34631 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 743 Showing 14,841-14,860 of 34,628 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how I did without it. I've never had a service like it before and I'm so glad I do now. Every visit has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having best buy technicians, they are knowledgeable, it’s a piece of mind and a helful hand in times needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth while spend a little once and get things done as Needed When Needed Definitely Worth Getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. All bestbuy purchases are covered by this plan including installation costs. Based on input from bestbuy staff I bought this plan on the last day before they took out this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but a little inconvenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and all but it’s kinda of inconvenient to hall my item into a Best Buy when it’s heavy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misinformed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that I could use my Total service membership to have my tech devices serviced by the Geek Squad, but on my first attempt to use the membership I was told that the Geek Squad doesn’t work on Apple computers or iPads. Wasted trip.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, DavidC! hank you for being a My Best Buy Total™ member. Having Best Buy Protection for your products does provide peace of mind along with 24/7/365 support, discounts on repairs and advanced services, and up to 24-months of protection for most devices with an active membership. We are saddened to hear of what you've experienced with your device and would like to invite you to contact our support teams for assistance. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please mention your "My Best Buy Review" when reaching out. We'd be happy to help with your membership concerns. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great membership for support and reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not say enough about the Best Buy membership. I rely on it all the time and receive great support. I will not be without it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on my purchase. I need peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind , when your purchasing products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean, why shouldn’t I?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll say it's good because if I have any technical issue, I know I can reach out and someone would be able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the membership. I really like the fact that if I need help with my computer, Help is on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help and protection of electronics and laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribed for the first time to experience this service. It looks like a good plan to avoid issues with electronics and laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy total is the perfect plan to get you get everything and the geek squad is professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY HAPPY WITH MY 2 YEAR TOTAL MEMBERSHIP. ITS LIKE HAVING A GUARDIAN ANGEL. THEY ARE AVAILABLE WHENEVER YOU NEED THEM AND BELIEVE ME I REALLY NEED THE HELP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No future trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman suggested this plan in order to handle any problems in the future. I assume I’ll have no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy almost everything at BestBuy with Tech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I love getting my stuff at Best Buy because of the excellent service that comes with TotalTech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this membership if you are looking to save long term, if you are a Best Buy customer it will be worth buying, in my case I bought an item and the discount was quite significant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A best buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support we get from Best Buy and The Geek Squad is well worth the price of this membership. We wouldn't be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I decided to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolio, lots of good perks and deals. Glad I decided to get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy alot at best buy for my business, if the store doesn't have what I need, it is shipped to me, it's very convenient

    I would recommend this to a friend