Customer Ratings & Reviews

This membership is a great value! My products are covered and the discounts on purchases as an added bonus. Glad I am a member.

I like the plan because i am able to add dofferent to devices for protection. Also, its good to get deals when I purchase electronics.

Great service if you have a lot of tech that may need work done.

I truly enjoys the membership. It has allowed me when item has dropped prices that am available to receive it and who doesn’t love saving money

As a member of the My Best Buy Total, I use it often. I have used it with help with upgrades, tech advise, and old electronics disposal.

As a best buy memeber some sweet deals are available to you. Plus the extended return times and protection plans make it a no brainer

I am very satisfied with my BEST BUY TOTAL membership. It provides a real sense of security to our family!

I have enjoyed this coverage for a total of 3yrs. I enjoy security coverage on several devices. When I used coverage for Geek service I was very satisfied.

TotalTech seems to be of a good value so far. It includes AppleCare+, sometimes offers slightly better pricing, give you added security of Geek Squad. It seems to be worth it on larger purchases.

I placed a order tonight for a large TV along with a tv mount and a TotalTech subscription because of the free TV mounting service. I noticed an issue on my order, I had forgotten to request installation service with my TotalTech subscription. So I went to my delivery appt info and found a toll free number to contact TotalTech about my order. Mind you this is 1015 PM PST on a Sunday night, I was expecting to get a machine, however, I was pleasantly surprised when I was told I would need to wait about 25 minutes to speak to a real person! The wait was shorter than expected. I was connected to a gentleman who goes by “BJ”, employee id# A1582933, and I explained to him my dilemma. PJ was able to verify my issue, and then he corrected and rescheduled the tv delivery date to match the tv mounting/installation appointment. I am so thankful for being able to talk to real person, including employees like BJ. Nothing beats service from an actual person. Because of BJ, and services like TV mounting and installation, I whole-heartedly recommend Totaltech.

This is great when you have those unfortunate events where you drop your devices all the time or it’s a life saver when the devices have a malfunction

The Geek Squad has been helping me every step of the way getting used to and introducing me to what my new computer can do.

The membership is worth the price. Specially when you’re a tech guy.

has paid for itself 10x's over. It's been amazing. Just the free in home assembly and the tech support and covered home visits make it an amazing Value.

This membership provides real value. From savings in Geek Squad services to free extended warranties on certain merchandise.

This membership is worth the money and the value. It covers all my electronic equipment. Everytime I purchase an electronic device, it is added to the plan. I would recommend this to every customer.

Geek squad and protection of my purchases are great. Unfortunately, I have not had the chance to use my card as I would like.

This membership is the truth. Anything you buy electric will be automatic covered. Also the geek squad is also included

Great Value for us Best Buy customers that buy a lot of things at best buy . Instead of buying protection for each item . This is the best way to go

Being a Totaltech member is a great value. I wouldn't buy anything at Best Buy unless I had Totaltech. If something goes wrong with the product you purchased Totaltech will fix it or replace it.