Customer Ratings & Reviews

The Totaltech team is great all around, everything from computer setup to SmartTV debugging. All for one yearly price. Computer consultation services can be arranged for in home at a reasonable extra cost.

I have had my yearly subscription for years now and I can’t express how satisfied I am with the services ! Attentive, efficient, timely and much more .

Love their customer service and their return policy is wonderful if you aren't a member you need to be!

This membership has been the best thing ever and I love Best Buy prices with it because it makes them competitive. I love Best Buy for life ❤️

This membership has saved me a lot of money over the past year that I have had it, and it is well worth the money.

You just never know when something may go wrong & trust me, it will! This insurance is reasonable when you break down the cost for everything it covers. We love it!

So glad that I was "talked' into this. A) it was cheaper than the warranty for just one product. Now I have it on all of my products.

Great membership to have based on value and things given!

I was pleased about the products and great service from the employees on a one to one. But getting something resolved on the phone is more difficult.

It’s okay, I mean I have to write a review. Imagine if I didn’t.

Great value for excellent service plan which includes price breaks on products sold at Best Buy

Best choice I ever made!!! Getting this membership has saved me on so much money!!

Already using this. Got 2 laptops fixed and all my data transfered with no additional cost. Honestly already paid for itself.

The Total Membership is well worth the price. Not only did we save money over all with our purchase, the added bonus of installation and haul away means burden free appliance purchases!

I’ve already saved myself money with this product. I had three computers backed up, and updated . Cost? Zero!

This membership is a great value. The option for special pricing can be useful. The unlimited use of geek squad is very helpful.

This plan was well worth in setting up MS 365. My geek squad helper spent over an hour making sure 365 and several othervprograms were set up correctly. Thanks Best Buy.

I love being a part of the geek squad and the Best Buy squad. They help me out great and I love being part of the membership team.

This membership is very worth it. Purchased a new computer.

I guess they do what they supposed to do if you buy a lot you get a lot of discount or membership poets