Customer Ratings & Reviews

I’ve already gotten my value back in the savings from price matching and the insurance on my devices alone. Highly recommend it if you’re purchasing high dollar electronics.

Havnt used it yetbut plan on it soon. Great value and figure it will pay for itsrlf with savings

Awesome deal. Great discounts on items and extended warranties!

This is a great value. I have had 2 computers updated through the membership and it has provided prompt service. Geek squad was great.

This membership is a must have. Knowing that I have the geek squad to help with any item I purchase is wonderful and makes it stress free

This membership is a great value. Love the Geek Squad help and total protection. I would recommend!

Great option for discounts and deals sales rep didn’t push on the purchase just made since

This product is great if I need help I've got it. t

DO NOT PAY FOR THIS, just get a singular warranty on every item you purchase. I did not want this membership. The day I paid for this membership I only wanted to get a warranty on the vacuum I was purchasing but the two separate Best Buy members told me that if I did not want the membership after a year I could cancel it and I would still have a two-year warranty from the day I purchased the vacuum. Once the year was up I canceled because I barely bought anything else. I recently tried to return a broken mouse I purchased within the first year which I was told would still be under warranty. When I tried to exchange the broken mouse they told me the warranty expired the day I didn't repurchase the membership. This plan is a scam. If I hadn't bought anything else that year I would have paid $400 to ensure I had a warranty on the vacuum for two years, when I would have originally paid $40 for the two-year warranty. If you buy one thing you are paying around $400 to have insurance for two years, even if the item costs $20. Now I have no warranties on anything I bought in that time. I will never shop at Best Buy ever again. 0 stars

Haven’t had to use this yet but I love the service it’s for 1-2 years or something and it has apple coverage and anything you buy in the store and you can get major discounts and warranty’s through this

I have been a member for years now and i buy everything through best buy. They have the best customer service with all my needs

I've only been enrolled in this program for a month and it has already more than paid for itself. This applies to all of my devices. You really can't beat the value. Totally recommend.

I recommend getting the membership because it's well worth it.You need it

Had to use.on a set of gaming head phones and had no problem turning them in for new set after they broke.

The quality was outstanding and I would recommend purchasing it, especially considering the low cost. It provides a wonderful service and I'm glad I have it.

We love total tech. Never a hassle and always taken care of quickly. The guys are always super nice when they come out to the house.

we have many best buy products tvs phones computers desk and lap and tablets it is a must to have the membership

Totaltech membership provides totally technical service as it says including installation, hooking up and repair. It also makes us easy, comfortable and simple to get service. It worth!

We are grateful that you have this program! Geek squad is awesome to work with, and we are very happy with every service we’ve ever come in contact with at Best Buy.

I didn't request a refund or cancelation of my membership and they have the transcripts to prove it but wont give me back my membership because of an incompetent employee