Customer Ratings & Reviews

Purchased months ago when we knew our old Tower and was actually our first stop when came in to purchase a replacement Tower. Plus they also addressed some issues with phone call responses. Worth every cent !!!!

Nice to have for most items that you can buy. Would recommend it for those needing the geek squad and their services

Because of this membership I've had for a year this is the only place I will buy electronics from this point on I've saved a good amount of money so far.

They are very knowledgeable and friendly. They worked on my sons gaming PC quite a bit and always did a great job.

this membership is a good deal. We have taken our computers to best buy for repairs and paid nothing

This membership is a great value. I live the Customer Service and geek squad - esp the remote feature . They have been super helpful

We have had the Best Buy Total membership for a few years. It has come in handy so many times and we continue to renew it every year.

I love that my Best Buy Totaltech membership comes with Apple Care + for my MacBook Air. It's like double the coverage. I feel extra protected!

This pays for itself with the free Apple Care when you purchase Apple products. They should include a free streaming subscription to make it on pay with Amazon.

The is a great membership and the geek squad is AMAZING they are very helpful and knowing that I have protection on my purchases helps me enjoy them even more.

This membership is a real value. The Geek Squad provide a reliable service in a timely manner. This is really important when your computer goes down and needs repair. I am pleased w my purchase.

Wait a long time for help but other than that it was good.

I gifted this to my spouse on her birthday and it is worth it

Used Total Tech a number of times for various issues. Was always pleased with the results. I did not renew membership but will reconsider.

Id highly recommend Best Buy's Total Tech. It has saved me over $300 this year alone in electronic repairs and purchases. Well worth the yearly cost.

The wonderful employees at Best Buy got my MacBook screen replaced on time and excellently. Peace of mind was great knowing Best Buy had me covered.

I’m new to this membership and so far I’m happy with all my purchases and services

Highly recommend. I would not have it any other way. I am a fairly technical individual but when there are problems the BestBuy team and process is the best.

Great Item come in hand when everything is protect less things you have to worry about.

I purchased this for a kitchen remodel job only because the previous didposal was accidentally thrown out. Now the homeowner is happy to get a new one. It works great.