Customer Ratings & Reviews

Total tech makes home theater installation affordable. Also I was able to get my microwave replaced for free since I had total tech. Did I mention the trouble shooting was included with my install .

This membership is great. saved me a lot of money and made it easy to repair my laptop plus exchange my printer and didn't have to repurchase another warranty. the only thing is the renewal they dont give you a heads up when they are about to charge you or that the price increased.

This membership seems like a good deal. Came free with the laptop purchsse.

Geek squad helps me with all my electronic neds and really gets in depth with my problems and the solutions!

The TotalTech support crew helped get the data from old computer synched to the One Drive cloud as storage thT hD never been set up previously. Took a few tries, but got er fone.

This membership has saved me a lot of money over the past year that I have had it, and it is well worth the money.

Had our 1st Geek Squad visit today. Was SO HELPFUL & fixed several issues. Recommended a lap top based on our specific needs which I ordered! So thrilled with his knowledge & help!!!

So helpful. Squad is knowledgeable and will take the time to walk you thru your new purchase. Easy to call and make an appointment, which I recommend.

This is an awesome package that i would higbly recommend to anyone with many repair, installs etc. The annual price covers the true costs of what you would spend if you didnt enroll in total tech

This membership is amazing. I have good experience with it, the service is good and they are always available when I need it.

I really love that I purchased this service with best buy. I at current moment i dropped off a laptop and rhey quickly looked at it and are working on it to run smoothly. Great service

OMG yes yes yes. you need this if you struggle with technology they are so helpful and patient. They work for YOU! SO THERE ALWAYS AVAILABLE ... OFCS during store hrs

Great value if you buy regularly from bestbuy. I spents roughly like 7k on 2022, and with all the extended warranty and discount prices it pays for itself fast. And the geeksquad phone support is Superior.

I have been a satisfied customer for many years. My local Geek Squad ranks up there with the best in Nation! Customer care is high quality, and quite some knowledge and wisdom.

Total tech gave me peace of mind when I purchased both of my MACS. Knowing that Best Buy is available to help with all my needs is the best feeling!

I have really enjoyed my membership this past year. I have had no issues or problems with my computer. The service always keeps me updated with no issues. Thanks. Best, buy.

The membership cost was a little less than having a contractor do the work plus it has some benefits attached that a contractor did not provide. So, it seems like the smart thing to buy.

This is amazing I didn’t like my laptop and wanted to change it for a PC and if I didn’t have them they wouldn’t have accepted it but it’s has opened me so many door for my purchases

My membership has become a real value. From technical advice, customer service, even in home visit for the very odd out service call.

good value as long as you use it and watch the dates. it's a bit confusing and sounds like it's amazing and it is but may not work for the thing you need it for. Service part is excellent.