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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 34654 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 34,651 reviews
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what is going on with ANY of my electronic devices, these guys are bomb with troubleshooting the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Best Buy Total Membership, have been using it for years, and covers my products that I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership I’m so happy they have this now !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind and worth the money. Geek Squad had our best interest at heart when suggesting this option.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I ask you to do Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased a membership because the Geek Squad person said it was less expensive than just paying for services on my computer. Well since they had my two laptops for two weeks and didn't do what I asked and i still had to leave one behind to see if the information could still be received. Now I have to make another trip over to pick it up. Gas, Time, and energy and I can't even call the store directly to see if they got it done right this time before I make an appointment and drive all that way :( .

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, KimberlyT! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    We love our membership and use it all the time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The protection plan and unlimited access to the geek squad is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Very Happy with My Best Buy Total Perks. Getting Deals All Year Long Is Awesome. Can't Wait For The Fall & WInter Deals. OOOOOOOOWWWWWWWWWWWEEEEEEEE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Total Tech is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this service for several years and have never been disappointed with it and the support staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I have my Best Buy total because you never know when things going to let you down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have this program to cover cost partially

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    heck yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped in a time of need. got me in and out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has provided the Geek Squad support needed for the products purchased and it has saved me some money on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a tech world.. protect it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You shop at Best Buy… you buy tech… why not get items discounted and a protection plan included on all your purchases? IT JUST MAKES SENSE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal I wouldn’t be without it I thought it was a waste of money but I thought I would try it and now not a chance to be without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy to have this membership. I loved the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helped me buy a laptop for college that I paid off in 1 year no interest!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that I purchased this service with best buy. I at current moment i dropped off a laptop and rhey quickly looked at it and are working on it to run smoothly. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart move, I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is prone to drop her phone. So, we got the credit and now pay it with that. Plus got $180. off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    day break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was compromised and your staff was great in helping me get my info back and applied security. explained what happened and how to fix the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really great. I will highly recommend it to everyone. It includes geek squad support, free delivery.

    I would recommend this to a friend