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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 34656 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 774 Showing 15,461-15,480 of 34,653 reviews
  • Rated 5 out of 5 stars

    day break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was compromised and your staff was great in helping me get my info back and applied security. explained what happened and how to fix the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is really great. I will highly recommend it to everyone. It includes geek squad support, free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont skimp when offered this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, really helpful membership to have , dont skimp on this option I hsd to use it over 2 weeks for great options on updating my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is fantastic, if you don’t get it and buy a lot of electronics… then your just silly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I didn’t like my laptop and wanted to change it for a PC and if I didn’t have them they wouldn’t have accepted it but it’s has opened me so many door for my purchases

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey there, David. We are elated to have you as a part of our Totaltech family! If you haven't already, please be sure to check out all of the amazing benefits, that are at your disposal, here at www.bestbuy.com/totaltech. If you need assistance, at any time, do not hesitate to utilize our 24/7/365 support by visiting www.bestbuy.com/totaltech. You can also call us at (888) BEST-BUY or (888) 237-8289. Have a great day! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek Squad extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reasonable service which will take care of my new TV for 4 years should anything go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth purchasing. Membership deals, protection, support plus more make the subscription worth trying especially if you have more expensive items or a lot of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership is worth it. No need for extra apple care when you have it under total membership. The home delivery is 100% worth it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product to receive services from Geek Squid and are fully satisfied. Also receive protection on the products that I purchased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I want I should have been told it was a rebuild it doesn’t have the ability to play CD the volume is poor

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      We would love to learn more about these concerns you are having with your My Best Buy Total membership, as we work to provide you with a better experience. Please send us a private message on social media, so our team can review this in depth. Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the perks that come with it are awesome! Anything I’ve already purchased and just purchased are all covered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is worth every penny. My ice machine that cost $500 and it gave out a year later. Whole time i had total tech and got my money back with out a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my best choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with my new card, low interest and provides very good rewards for every purchase made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership, I am able to keep all my devices in working order at all times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More value then you will ever know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech makes home theater installation affordable. Also I was able to get my microwave replaced for free since I had total tech. Did I mention the trouble shooting was included with my install .

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Totaltech memberships offer a variety of services and benefits by being a member and we are glad to see you using your membership to your full advantage. You can check all the benefits and advantages here at www.bestbuy.com/totaltech. If you need us for anything else in the future. we are just one phone call or click away. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best membership with Best Buy. Very happy with all my purchases and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy total is one of the best stores offers that any store have.Im definitely happy with that deal.Good for the consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good with the minimal sound! Replaced a 7 yo Whirpool and very satisfied with the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a joke. I took my computer in because it would not turn on. They talked me into the membership, which I wouldn't have purchased otherwise. Then, they gave my computer back to me three days later and told me it wouldn't turn on. I know that. It's why I brought it in. Then they told me I'd be better off buying a new computer, lol. Idk who the bigger clown is, them or me

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your Geek Squad experience in store can be difficult. Some computer issues may require repairs that troubleshooting may not be able to fix. Having the My Best Buy Total Membership provides many benefits that you can view online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like support you can certainly reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Smart Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership cost was a little less than having a contractor do the work plus it has some benefits attached that a contractor did not provide. So, it seems like the smart thing to buy.

    I would recommend this to a friend