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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 34657 reviews

Rating Filter

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 775 Showing 15,481-15,500 of 34,654 reviews
  • Rated 5 out of 5 stars

    Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a total asset, gives me good peace of mind with my investments, service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I have had the geek squad help with my computers and installation of a tv into a wall mount. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and it's really worth the money...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a joke. I took my computer in because it would not turn on. They talked me into the membership, which I wouldn't have purchased otherwise. Then, they gave my computer back to me three days later and told me it wouldn't turn on. I know that. It's why I brought it in. Then they told me I'd be better off buying a new computer, lol. Idk who the bigger clown is, them or me

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with your Geek Squad experience in store can be difficult. Some computer issues may require repairs that troubleshooting may not be able to fix. Having the My Best Buy Total Membership provides many benefits that you can view online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . If you would like support you can certainly reach out to us on any of our social media profiles for support. Facebook (facebook.com/BestBuy) , Twitter/X (twitter.com/BestBuySupport) , Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    i would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this for almost 2 years and have used it about 4 times, it is great because you can use it for different things not just what you bought at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good if you shop with best buy frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. With unlimited geek squad support for any electronic you purchase under your membership makes this a great asset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like personal attention and explanations and i like having the Geek Squad familiar with all the products i purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome package that i would higbly recommend to anyone with many repair, installs etc. The annual price covers the true costs of what you would spend if you didnt enroll in total tech

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Frankie. Thank you for being a Totaltech member and we appreciate your feedback. If you ever have any questions or need any support, please reach out to us by phone at 1-888-Best-Buy or 1-888-237-8289 or visit us at www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    LOVE THIS SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SERVICE HAS BEEN A SAVING GRACE FOR MY BUSINESS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent. watch the dates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value as long as you use it and watch the dates. it's a bit confusing and sounds like it's amazing and it is but may not work for the thing you need it for. Service part is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's convenient to have this and there have been a few times that I needed it. They are very respectful every time. They are either hiring good people or training them well :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having peace of mind knowing everything I purchase comes with 2 years of protection. Hope I don’t need it, but nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get hard to get products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get my PS5 when it was near impossible to get any and my 3070Ti when resell value was extremely high and skimmed off the web. Also includes coverage and exclusives!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR TECH LOVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MUST HAVE for those who buy a lot of products from Best Buy!!! From the free installations to the extended warranty and extended return policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know how it feels not to have this coverage, so I opted to purchase this plan to cover all my electronic devices! Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible customer service. Staff was fantastic and so helpful with my issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership is nice but not worth the cost of entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get charged fees for servicing items when I already pay $200 a year for the total membership.. so I paid out half the cost of my tv in two years to be charged again to service it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience to purchase items best price and customer service un comparisson to thr competition. Honestly highly recommend to use bestbuy for your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sooo worth it. What’s not to love about it!!!

    I would recommend this to a friend