Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 34791 reviews
(34,791 customer reviews)to a friend
Rated 5 out of 5 stars
EbeeW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very glad I chose the protection plan. I needed to know there was someone to call on if I needed help.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Order modifications
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff is superb for phone support related issues and resolution . Very supportive in purchase / order modifications process. But practical on site service and help poor
I would recommend this to a friendRated 5 out of 5 stars
Thanks again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to team the always go on and beyond expectations couldn’t be happier with my stuff and their service always polite and timely
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the service as piece of mind for my open box item. Item has been flawless and have not used service but it was good to know it was there if needed
I would recommend this to a friendRated 5 out of 5 stars
Excellent Care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a member, we've been well cared for and that's what any member should always feel. We've been members for years now and appreciate the great customer service.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad iis not worth the money any more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is not something I would buy again. They charge alot of money do not do what they say they will. When you try to cancel it they give back such a small pittance that you might as well keep it for the year. I had to get someone else to finish the job. I would have been happy with it if they had transferred my data.
This review is from My Best Buy Total™ - Yearly Membership
No, I would not recommend this to a friendBrand response from Memberships Expert Team
Posted .Thanks for sharing this review with us. We're concerned to hear you feel this way about our Geek Squad services, and we'd be happy to discuss this further if you'd like to share more or need any assistance. You can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review so we can help.
Rated 5 out of 5 stars
Love Best Buy Membership and use it all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Total Membership is great. You get Geek Squad support and member prices and protection plans.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 4 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad I got this membership and I would tell everyone to get this membership when buy electronics.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Great benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program. Excellent tech care and the extra Apple Care that comes with it is awesome. Free appliance delivery is great,too.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Year 1 of being a Total Member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still new to being a total member.Already saved money and having 2 year warrantys on most thinks rocks.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans are a bonus. The membership has good deals and notification of preferred pricing.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No matter what is going on with ANY of my electronic devices, these guys are bomb with troubleshooting the problem.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to know I have help when needed Should have invested on a home computer earlier in life
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Best Buy Total Membership, have been using it for years, and covers my products that I buy at Best Buy.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Very Happy with My Best Buy Total Perks. Getting Deals All Year Long Is Awesome. Can't Wait For The Fall & WInter Deals. OOOOOOOOWWWWWWWWWWWEEEEEEEE
I would recommend this to a friendRated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind and worth the money. Geek Squad had our best interest at heart when suggesting this option.
This review is from My Best Buy Total™ - Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use it all the time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. The protection plan and unlimited access to the geek squad is amazing.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy's Total Tech is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this service for several years and have never been disappointed with it and the support staff.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
We love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this membership I’m so happy they have this now !
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friendRated 5 out of 5 stars
Value Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has provided the Geek Squad support needed for the products purchased and it has saved me some money on other products.
This review is from Best Buy® - My Best Buy Total™ Yearly Membership
I would recommend this to a friend
