Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 5 out of 5 stars
A welcom addition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its quite a nifty little membership that helped me when I computer couldn't boot up and I had to get it fixed quick.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech TotallyHelp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership can offer great values if you use it. I had my laptop fixed using the membership. It was not working at all before. I have been using it for a year and it works fine now
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and has been very benefici!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has been a great value for us! We purchased 5 TVs, computer, washer and dryer! All the installation has save us a lot of money! The geek squad was great to help with TVs and computer!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Value & Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Totaltech membership is a great value and pretty simple to understand. Makes life easier when buying appliances or electronics. Would highly recommend it. Happy customer!
I would recommend this to a friendRated 5 out of 5 stars
We'll miss some of the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this. I understand some of the benefits will be going away upon renewal so we've decided to move up some purchases to get full use of this. We really like Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Thank You, My Amazingly Awesome Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys and gals have saved my hiney on many occasions. They are always in a good mood, have lots of patience, kind, and so smart. Thanks for having servicing me! You're, Awesomely Amazing!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .They have saved mine as well a time or two! It is definitely nice knowing they are there for our needs. Our Totaltech membership also offers even more great benefits and perks that you can check out here: www.bestbuy.com/totaltech. As always, please feel free to reach out with any questions.
Rated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service from Geek Squad has been great. Christina installed all of the programs that we needed and answered any and all questions. Highly recommend GS for any computer needs.
I would recommend this to a friendRated 5 out of 5 stars
Great staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So helpful. Squad is knowledgeable and will take the time to walk you thru your new purchase. Easy to call and make an appointment, which I recommend.
I would recommend this to a friendRated 5 out of 5 stars
Greatful customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products and services, I will be a life time customer. The staff is always helpful and welcoming and if they don't know they will find out.
I would recommend this to a friendRated 4 out of 5 stars
Pc adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy for some help on my pc set up and was provided a quic resolution to my problem
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Dylan.
Thank you for your review! As someone who relies on their device daily, I understand the importance of coming to a resolution as quick as possible. I am glad that we were able to assist you in a timely manner. If you ever need any additional support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any more of your questions.
Rated 5 out of 5 stars
First time member
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike explained the Totaltech membership benefits in a way that was easily understandable and gave us a good comfort level. Looking forward to a good experience with the service needed tonight laptop.
I would recommend this to a friendRated 5 out of 5 stars
I mean, why shouldn’t I?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll say it's good because if I have any technical issue, I know I can reach out and someone would be able to help me.
I would recommend this to a friendRated 5 out of 5 stars
great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.peace of mind great back up plan good staff members to communicate with love the service and team members are very helpful thankful to have all the extra's that come with this plan
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Donna! We are so happy to hear you've been able to enjoy all Totaltech has to offer. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech.
Rated 4 out of 5 stars
Canceled thus item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled because never got an echo show 8 because I could not get an installation appointment.
I would recommend this to a friendRated 5 out of 5 stars
This membership is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of this membership I've had for a year this is the only place I will buy electronics from this point on I've saved a good amount of money so far.
I would recommend this to a friendRated 5 out of 5 stars
Say "Yes" to buying the membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech gave me peace of mind when I purchased both of my MACS. Knowing that Best Buy is available to help with all my needs is the best feeling!
I would recommend this to a friendRated 4 out of 5 stars
Helpful techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlimited GeekSquad support gives me peace of mind bc they always co.e through with solutions.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Membership for my HP Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase the Total tech membership plan since I am not very tech savvy. I now have peace of mind that everything will be covered and any questions I have will quickly be answered.
I would recommend this to a friendRated 5 out of 5 stars
Just buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use. Every time we don’t purchase this our items fall apart. When in doubt just buy it.
I would recommend this to a friendRated 3 out of 5 stars
used it a few times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is great. saved me a lot of money and made it easy to repair my laptop plus exchange my printer and didn't have to repurchase another warranty. the only thing is the renewal they dont give you a heads up when they are about to charge you or that the price increased.
I would recommend this to a friend
