Customer Ratings & Reviews

This membership is a great value and priceless whenn needed. I love it

This really is great to have. It has a lot of perks when things break

This membership is great value. I bought it for my new laptop just in case i have issues, however we also had to buy a fridge and i got free delivery and setup because i am a totaltech member.

Because of this membership I've had for a year this is the only place I will buy electronics from this point on I've saved a good amount of money so far.

Excellent service, fast and straight forward. I've used it twice now and it was worth it because it was hassle free.

This is a no brainer. The Geek Squad is a must have program with today's constantly changing tech enviroment. These technicians really know their products, are prompt and courteous and always do a great job.

You have one of the best team of TECs in southern Cali. Alway going the extra mile to insure your happy with your product. They have helped me thru many issues and I've learned a lot from them.

This is the best purchased i have made. My husband and I are in out 70's so we have lots of questions and things we can't figure out. The Greek squad is so helpful and always so polite

This membership is hidden gem and very helpful. Support get with this membership has real value,We saved lot of money.

As far this membership seems to be a great help in getting what needs to be done to check on the phone was very helpful and very knowledgeable I was very pleased with his customer service

The wonderful employees at Best Buy got my MacBook screen replaced on time and excellently. Peace of mind was great knowing Best Buy had me covered.

It's convenient to have this and there have been a few times that I needed it. They are very respectful every time. They are either hiring good people or training them well :)

This service is great if you use it to its full potential. If you’re not, then the price per year is not worth it.

This is my 2nd time signing up for membership. The Geek Squad were great, informative and confirmed that i made the correct decisions to make the purchase and have my items delivered.

I guess they do what they supposed to do if you buy a lot you get a lot of discount or membership poets

Helped me get my PS5 when it was near impossible to get any and my 3070Ti when resell value was extremely high and skimmed off the web. Also includes coverage and exclusives!!

The Geek Squad replaced a 750 watt power supply from my Cyber Power gaming computer and installed by the Geek Squad. What an improvement. I cannot hear anything running....extremely silent,.

The membetship is a great value. The geek squad is available to help you with any problem and setup. They are curtious and knowledgable. The ability to hsve devices scsnned is great.

Unlocks great pricing on items, service and support without worrying about individual charges. Best part was that the year of coverage cost us less than it saved us on a major purchase.

Great program not excited it’s changing hopefully it’s for the better and not making it worse.