Customer Ratings & Reviews

This membership has done a lot for me including its geeks squad benifits and in store deal this is worth every penny

Enjoy this product so far. Enjoy the extended warrantees on my purchases

The support it’s great , I m very satisfied with the results and services

its good to have for protection plans. additional discounts is given too.

The geek squad is AWESOME to do work with, very professional and pleasant. Can't ask for more than that. Thanks geek squad. C. Thomas

Great pick membership. They helped with the installation at the store. Great service.

Menbrecia has a very comfortable value and gives a very pleasant help when we want to acquire an item that we like or need. I am very happy to have obtained this membership

The totaltech membership has been more valuable than we originally thought. Our Installer helped us get set up when we had a new audio system put in my Wife's truck. It has been much more than just a one time deal. Since then we had a valve go out in our washing machine and Geek Squad came out and replaced it for a price much lower than we could have paid with another company. I recently bought a new computer and the features that came with the totaltech membership provide greater peace of mind. We are highly satisfied with totaltech and find it to be of great value.

Membership is a great value with added security and peace of mind for protection. Along with many other benefits and deals I value the geek squad support, just knowing the support is available to me at any time is a great relief!

Best membership! Offers great benefits and coverage for all my devices! Especially for the Z Fold 7!

This is good deal for tech support for sure. It saves hassel for lots of small yet critical tech issues, just in time.

At the end of this cycle I will re-evaluate if the membership is worth the price. Since I have paid for it, I opted to buy our new appliances from Best Buy. At first I didn't notice that despite changing my primary address, delivery defaulted to my old address. I caught it, used the adjust shipping address option on the order and figured no biggie, it will just delay when the install happens. Absolutely nothing but headaches since that. The installation / haul away seem to be unable to be scheduled together, if at all. Day of install finally comes, and I receive a text saying appointment has moved to Christmas Eve. over 1 hour on the phone, and another 30-45 min in chat over the last few weeks and nothing is still solved. I'm sure there is some partner or integration they use to schedule these, but whatever it is, it's terrible and unreliable.

This membership has been great. The Geek Squad has been a great service. They have solved many problems that I have had.

I really enjoy that I get to come in for repairs all year for the price of a membership. As someone who doesn’t have a lot of tech experience, this is an incredible help. And the two times I’ve stopped in for assistance, the staff is always helpful. I recommend it!

The employees have their previous rating as 1. Their rating has since gone up to 10.

Excellent help with all aspects of the analysis of computer problems of previous laptop and recommendation for purchase of new laptop. Quick copy of all information/programs from previous laptop to new Omnibook XL laptop.

I have enjoyed having the membership as they did a good job adding my software apps on my new computer that I bought at Best Buy- I enjoyed my 50 dollars reward and used it for a new cell phone case

I love my new computer! And I am glad to have the membership which will come in handy on any new purchase.

New computer. Still getting used to the speed of coming on and opening apps. I was way over due for one. Stephen with the Geek squad was great, knowledgeable and very helpful,showing me all that had been transferred and making sure all I wanted before I left store.

The Geek Squad has been able to help me with computer problems that I have had over the years.