4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,509 reviews
  • Rated 5 out of 5 stars

    A great deal if you want to cover your tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Total Tech is such a great deal, especially if you are purchasing a few high priced items within a year. My family has already purchased some electronics and we’re glad these are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seniors Appreciate Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Total Tech has been great especially for my husband and I who are now seniors on fixed income and xan no longer take care of many pc and tv issues as previously done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Amazing Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really great, you can protect all your purchase after the date of you start your membership, the services of the Geek squad are very professional and bilingual.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello, Jhonell.
      We are so glad to hear that and appreciate you taking the time to leave a review! Our Totaltech membership has a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer any questions. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have if you own any electronics. It id cheaper and easier to let the professionals do the job They are always super nice and patient and can answer all your questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having best buy technicians, they are knowledgeable, it’s a piece of mind and a helful hand in times needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially did not renew my membership but when I looked at the cost of having another IT company provide service, I realized this is a very good value especially with the other benefits you receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very patience and assisted with the original set up of applications. Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is worth every penny. My ice machine that cost $500 and it gave out a year later. Whole time i had total tech and got my money back with out a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have coverage on my appliances, and my electronics along with getting emails on deals of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wonderful employees at Best Buy got my MacBook screen replaced on time and excellently. Peace of mind was great knowing Best Buy had me covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the value, everyone should always consider the membership with total tech, it’s just that extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i would recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this for almost 2 years and have used it about 4 times, it is great because you can use it for different things not just what you bought at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRTOTECTION PLAN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GREAT PROTECTION PLAN IF YOU USE IT, HOWEVER I ONLY USED IT THREE TIMES IN 1 YR.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great thing to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, and I can call the Geek Squad whenever I need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should be a little cheaper else its good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mainly need this for the protection and extra return period as i build custom pc gpus and sometimes folks change their minds so it's nice to be able to return it vs being stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this membership often. I don’t know much about computers but I know service. The staff is knowledge and patient. I m great full for their professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes working from home easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I get to work from home post-covid, having my own personal I.T. guy has been so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is an awesome membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always is a good thing to have protection on everything you buy! Also the free installations on things over 100$ is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for added protection. It paid for itself in one repair. Love the benefits, for protection and the member reward and special offers. Highly recommend for all your high end purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have products that need to be fixed or love special deals then this deal is for you saved a buch of money with this dont think about it get it you wont be disappointed

    I would recommend this to a friend