Customer Ratings & Reviews

I have enjoyed having the membership as they did a good job adding my software apps on my new computer that I bought at Best Buy- I enjoyed my 50 dollars reward and used it for a new cell phone case

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

The $179.99 Total membership offers more than just a price tag—it’s like health insurance for your electronics, but with added perks. Let’s break it down: Product Protection: With Total, you get up to 24 months of product protection on qualifying items during your active membership. That’s peace of mind for your gadgets and gear. Free 2-Day Shipping: Need that new computer or TV quickly? Total members enjoy free 2-day shipping on eligible items. No waiting around! Extended Returns and Exchanges: You have a generous 60-day window to return or exchange items. No rush, no stress. Exclusive Member Deals: Total members get access to exclusive deals on software and selected items. It’s like being part of an exclusive club. Two Claims Per Year: Unlike the Geek Squad Protection Plan, which allows only one claim, Total lets you make two claims per year. Accidents happen, and Total has your back. Service Fee: When you file a claim, there’s a service fee at the start. But here’s the upside: you can retry several times as long as you’re an active Total member. Monthly Protection Plans: After the first year of product protection, you can choose an extended monthly protection plan for specific items. Flexibility is key. Cost Breakdown: Yes, $179.99 might sound hefty upfront, but it’s only $15/month—not much more than an Amazon Prime subscription. And for what you’re getting, it’s a no-brainer if you’re shopping for electronics like a new computer, TV, or Home Theater sound system. So, think of Total as your electronic guardian angel—it’s got your back, and it won’t break the bank!

New computer. Still getting used to the speed of coming on and opening apps. I was way over due for one. Stephen with the Geek squad was great, knowledgeable and very helpful,showing me all that had been transferred and making sure all I wanted before I left store.

I love my new computer! And I am glad to have the membership which will come in handy on any new purchase.

The Geek Squad has been able to help me with computer problems that I have had over the years.

This membership has great value, giving access to many things including apple care which normally costs around $400!

THIS MEMBERSHIP IS A GREAT PRODUCT AND I WILL ALWAYS PURCHASE THIS ITEM!

They are excellent people, very friendly, and have good computer skills.

This membership is valuable and I love it, don't hesitate to be a member

Love the price match options, and customer service. Will continue to buy

I always feel safer knowing all my purchases are protected by this plan.

This membership is a real value and so good to know that if anything happens, I can just go right back and they will help me out 100

We have continued to keep this membership for a number of years now and have always found it to be beneficial. I'm not sure that we've had a year go by where something of consequence was handled by these folks for free under the program.

Good value, gives extra protection on items you buy there and have had to use it for advise on various different products we bought.

This memeber is a great value and definitely reccomend it . You will definitely get your moneys worth.

The membership is a great satisfaction with the price. If any questions in need they are there and answers in my needs.

Geek squad was so very helpful. Got my computer set up to my preferences. Quick and friendly.

Glad to have the protection and benefits! We fell much better with the Geek Squad Total membership.

I couldn't imagine not having this total protection for everything we purchase. It's worth it!