Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11511 reviews
(11,511 customer reviews)to a friend
Rated 4 out of 5 stars
total tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I plan on using this soon. Me and my daughter have a lot of tech that we need help fixing.
I would recommend this to a friendRated 5 out of 5 stars
Exemplary service membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My membership has become a real value. From technical advice, customer service, even in home visit for the very odd out service call.
I would recommend this to a friendRated 5 out of 5 stars
Worth it for often buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the experience with the membership has been great, specially with all the features it comes along, protection plan for everything as part of it and extended return periods
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm Very Happy with My Best Buy Total Perks. Getting Deals All Year Long Is Awesome. Can't Wait For The Fall & WInter Deals. OOOOOOOOWWWWWWWWWWWEEEEEEEE
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and use all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member price plus unlimited Greek squad support are great and love the peace of mind getting protection plans non our purchase
I would recommend this to a friendRated 5 out of 5 stars
solid backup option for costly purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy totaltech is really useful when making larger purchases. I have not had need to use the services yet however knowing that a have support and backup really eases the mind.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are glad you have the peace of mind that your products are protected by the Best Buy Protection plans included with your Totaltech membership. The Totaltech membership also includes an extended 60-day return and exchange window, 24/7/365 Geek Squad Support, and exclusive access to member sales and pricing, and more. Feel free to visit www.bestbuy.com/totaltech to learn more, or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is really great value, would highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Amazing membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is amazing. I have good experience with it, the service is good and they are always available when I need it.
I would recommend this to a friendRated 5 out of 5 stars
Always pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Total Tech a number of times for various issues. Was always pleased with the results. I did not renew membership but will reconsider.
I would recommend this to a friendRated 5 out of 5 stars
Too good to pass on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually never buy warranties or pay for install, but with a membership the perks are too good to pass up. I also got a 100 dollar gift card when I purchased, so no brainer.
I would recommend this to a friendRated 5 out of 5 stars
Definitely got money worth out of them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely worth it if you are trying to build a PC. If you don't know what to do, get them, the PC parts you have, and they will build it for you for free.
I would recommend this to a friendRated 4 out of 5 stars
Whynot?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what this is I just want my gift card entry thanks!
I would recommend this to a friendRated 5 out of 5 stars
Saved me money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and has already saved me money. My WD Blue SSD HD crashed due to a manufacturer defect and I did not have to pay for labor charges. To have a different one installed.
I would recommend this to a friendRated 4 out of 5 stars
A necessity for the unlucky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a waste of money, till something bad happens. Murphys Law makes this a must get
I would recommend this to a friendRated 5 out of 5 stars
Great add for all tech needs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as an add on discount. It has more than paid for itself in other ways. Additional coverage of warranty and extra perks of installations and advice are well worth this cost.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are glad you are satisfied with your Totaltech membership. Along with Best Buy Protection and free installations, there are many more benefits to Totaltech like an extended return period of applicable items, and free 24/7/365 support, among others. To find out more about all of the benefits of Totaltech, visit us at www.bestbuy.com/Totaltech and if you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 4 out of 5 stars
Used only twice but helpful overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was really helpful when I needed to fix my laptop
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used this very long but once I figured out how to connect with the local team all went well. The guys are very good, very patient (many of us are old, I am 89!)
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have so many electronics, especially gaming accessories. It is definitely necessary. Makes it easier for me to just walk into the store and get something replaced easily.
I would recommend this to a friendRated 5 out of 5 stars
Me and my wife love being a member with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy shopping at this Best Buy Store as the employees are friendly and most helpful as needed. This store is clean, spacious, and offers a wide selection of products.
I would recommend this to a friendRated 4 out of 5 stars
Fantastic idea to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this will give you piece of mind in your purchases thru best buy. All is covered.
I would recommend this to a friend
