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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,509 reviews
  • Rated 4 out of 5 stars

    Fantastic idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this will give you piece of mind in your purchases thru best buy. All is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every pennie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value as it applies to ALL purchases of technologies. Efficient and approachable staff that is knowledgeable and able to discuss multiple alternatives with customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying the computer before price goes down?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bough the MacBook I paid a lot like around 1500. Im relieved to get total tech, because with it I was able to save $240 after the price of the computer went down

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Total tech

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like all the benefits come with totaltech, and it is also little pricey compare to Amazon sells a lot of more products. Unless you love to buy tech products all year round.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech membership was used for my Samsung Washing Machine. Tech was very professional and determined what the problem was. Satisfied with the response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worked with two tech specialists. I needed a new MacBook and had many questions deciding between the MacBook Pro and the MacBook Air M2. They patiently answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no Idea how to set this stuff up. So glad I have the geek squad to help and do the things I just do not understand. He offered to work on anything I was having problems with too.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey there, Pamela! We are happy to hear that you were able to get everything taken care of and more. If you haven't already, please be sure to check out www.bestbuy.com/totaltech for the most up to date services and benefits that you have at your disposal. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    day break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was compromised and your staff was great in helping me get my info back and applied security. explained what happened and how to fix the rest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value all around Glad to be a totaltech member Thankful for Geek Squads help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I have had the geek squad help with my computers and installation of a tv into a wall mount. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER HELPFUL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps me with all my electronic neds and really gets in depth with my problems and the solutions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone about to purchase multiple electronic devices.. Automatically applies 2 years extended warranty without paying for it. Also free support and discounts on certain deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for multiple gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, fast and straight forward. I've used it twice now and it was worth it because it was hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love membership and planning to renew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is hidden gem and very helpful. Support get with this membership has real value,We saved lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this if needed. Best Buy stands behind their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and use it all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member price plus unlimited Greek Squad support are great. Also, love the peace of mind of getting protection plan on our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the comfort of having this protection. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safeguard to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used Totaltech, but have used the Geek Squad protection, which is kind of the same. We have always been please with the people from the Geek Squad that helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits worthy of the investment. Program is limited however by its restrictive nature of restricting points generation to exclusive payment made through use of Best-buys credit cards only. This

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is highly valuable. The in house service is wonderful. The telephone helpline is wonderful. I will always continue to use and buy this membership.

    I would recommend this to a friend