Customer Ratings & Reviews

This membership is a real value. Member price plus unlimited Greek squad support are great and love the peace of mind getting protection plans non our purchase

Great help and custpmer service! Theyre available for chat or a phone call and always help solve my problems.

IT'S A GREAT PROTECTION PLAN IF YOU USE IT, HOWEVER I ONLY USED IT THREE TIMES IN 1 YR.

Haven't used it yet but I am trying it out instead of buying multiple protection plans for multiple electronics.

We've bought several products from Best Buy lately and feel relieved that we have this program if we should need it. So far, so good.

I did purchase the Total tech membership plan since I am not very tech savvy. I now have peace of mind that everything will be covered and any questions I have will quickly be answered.

i was compromised and your staff was great in helping me get my info back and applied security. explained what happened and how to fix the rest.

This membership has been a great value for us! We purchased 5 TVs, computer, washer and dryer! All the installation has save us a lot of money! The geek squad was great to help with TVs and computer!!

This membership is a great value. I have had the geek squad help with my computers and installation of a tv into a wall mount. Totally worth it

This is definitely worth it if you are trying to build a PC. If you don't know what to do, get them, the PC parts you have, and they will build it for you for free.

saved me from being stuck with a laptop that died in 2 years

Mike explained the Totaltech membership benefits in a way that was easily understandable and gave us a good comfort level. Looking forward to a good experience with the service needed tonight laptop.

Thanks to team the always go on and beyond expectations couldn’t be happier with my stuff and their service always polite and timely

I plan on using this soon. Me and my daughter have a lot of tech that we need help fixing.

If you have products that need to be fixed or love special deals then this deal is for you saved a buch of money with this dont think about it get it you wont be disappointed

i mainly need this for the protection and extra return period as i build custom pc gpus and sometimes folks change their minds so it's nice to be able to return it vs being stuck.

This membership has saved us a lot of money not only on electronics but also appliances and especially support from Geek Squad

Total Tech membership was used for my Samsung Washing Machine. Tech was very professional and determined what the problem was. Satisfied with the response

Excellent quality, easy to use, highly recommend! Great membership if you go to best buy often!

Now that I get to work from home post-covid, having my own personal I.T. guy has been so helpful.