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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 11,508 reviews
  • Rated 5 out of 5 stars

    We love our membership and use all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member price plus unlimited Greek squad support are great and love the peace of mind getting protection plans non our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help and custpmer service! Theyre available for chat or a phone call and always help solve my problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PRTOTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GREAT PROTECTION PLAN IF YOU USE IT, HOWEVER I ONLY USED IT THREE TIMES IN 1 YR.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I am trying it out instead of buying multiple protection plans for multiple electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've bought several products from Best Buy lately and feel relieved that we have this program if we should need it. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Membership for my HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did purchase the Total tech membership plan since I am not very tech savvy. I now have peace of mind that everything will be covered and any questions I have will quickly be answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    day break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was compromised and your staff was great in helping me get my info back and applied security. explained what happened and how to fix the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and has been very benefici!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been a great value for us! We purchased 5 TVs, computer, washer and dryer! All the installation has save us a lot of money! The geek squad was great to help with TVs and computer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value. I have had the geek squad help with my computers and installation of a tv into a wall mount. Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely got money worth out of them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it if you are trying to build a PC. If you don't know what to do, get them, the PC parts you have, and they will build it for you for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saved me from being stuck with a laptop that died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saved me from being stuck with a laptop that died in 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike explained the Totaltech membership benefits in a way that was easily understandable and gave us a good comfort level. Looking forward to a good experience with the service needed tonight laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to team the always go on and beyond expectations couldn’t be happier with my stuff and their service always polite and timely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on using this soon. Me and my daughter have a lot of tech that we need help fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have products that need to be fixed or love special deals then this deal is for you saved a buch of money with this dont think about it get it you wont be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should be a little cheaper else its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i mainly need this for the protection and extra return period as i build custom pc gpus and sometimes folks change their minds so it's nice to be able to return it vs being stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved us a lot of money not only on electronics but also appliances and especially support from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech membership was used for my Samsung Washing Machine. Tech was very professional and determined what the problem was. Satisfied with the response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, easy to use, highly recommend! Great membership if you go to best buy often!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes working from home easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I get to work from home post-covid, having my own personal I.T. guy has been so helpful.

    I would recommend this to a friend