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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 11,508 reviews
  • Rated 5 out of 5 stars

    A great deal if you want to cover your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Total Tech is such a great deal, especially if you are purchasing a few high priced items within a year. My family has already purchased some electronics and we’re glad these are covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this if needed. Best Buy stands behind their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable and friendly. They worked on my sons gaming PC quite a bit and always did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service teciew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service if you have a lot of tech that may need work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for often buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the experience with the membership has been great, specially with all the features it comes along, protection plan for everything as part of it and extended return periods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Harvest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick at fixing the issue. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too good to pass on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never buy warranties or pay for install, but with a membership the perks are too good to pass up. I also got a 100 dollar gift card when I purchased, so no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond my expectations !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid backup option for costly purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy totaltech is really useful when making larger purchases. I have not had need to use the services yet however knowing that a have support and backup really eases the mind.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We are glad you have the peace of mind that your products are protected by the Best Buy Protection plans included with your Totaltech membership. The Totaltech membership also includes an extended 60-day return and exchange window, 24/7/365 Geek Squad Support, and exclusive access to member sales and pricing, and more. Feel free to visit www.bestbuy.com/totaltech to learn more, or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Geek Squad is a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially did not renew my membership but when I looked at the cost of having another IT company provide service, I realized this is a very good value especially with the other benefits you receive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A necessity for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a waste of money, till something bad happens. Murphys Law makes this a must get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has really been beneficial to my family. Especially with free installation and haul away of my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on my purchase. I need peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this very long but once I figured out how to connect with the local team all went well. The guys are very good, very patient (many of us are old, I am 89!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have coverage on my appliances, and my electronics along with getting emails on deals of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and has already saved me money. My WD Blue SSD HD crashed due to a manufacturer defect and I did not have to pay for labor charges. To have a different one installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my wife love being a member with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy shopping at this Best Buy Store as the employees are friendly and most helpful as needed. This store is clean, spacious, and offers a wide selection of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic idea to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this will give you piece of mind in your purchases thru best buy. All is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many electronics, especially gaming accessories. It is definitely necessary. Makes it easier for me to just walk into the store and get something replaced easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful to know I have support to help with any issues that may arise. Very reassuring!

    I would recommend this to a friend