Customer Ratings & Reviews

Absolutely no complaints. Access to Geeksqad is worth it. Then you have the member discounts on purchases and the breakage protection. Its a no brainer!

Amazing value as it applies to ALL purchases of technologies. Efficient and approachable staff that is knowledgeable and able to discuss multiple alternatives with customers.

This membership is soooo helpful. I recommend purchasing it if you buy items from bestbuy. It covers your devices and gives you peace of mind.

When I first bough the MacBook I paid a lot like around 1500. Im relieved to get total tech, because with it I was able to save $240 after the price of the computer went down

Purchased this for added protection. It paid for itself in one repair. Love the benefits, for protection and the member reward and special offers. Highly recommend for all your high end purchases.

This membership is highly valuable. The in house service is wonderful. The telephone helpline is wonderful. I will always continue to use and buy this membership.

This membership is a real value. Member price plus unlimited Greek Squad support are great. Also, love the peace of mind of getting protection plan on our purchase.

Member prices and protection plans are just great!

this is too expensive even with the "deals' i got with it all! it could have been cheaper instead of paying a lot with my purchases product i got as well

So far so good on this product. I've saved some money already on purchases that have almost paid for the service. So that's a win for me.

I liked the membership. It’s worth spending money. But I am disappointed to see that for new plan/renewal of the plan, there will be no more free installation service.

Having this membership has helped out a lot. If I have any questions or even want to go in and show them in person, they are quick to answer yes.

Total tech was great while the coverage lasted, it covers all of your devices up to a certain extent just like most insurances do. Always read the fine print.

Great products, great prices, and great service. Best buy has all home audio and tv and more with the to notch brands check them out dont wanna miss deals day by day.

Experience is Awesome. I Love It. we are enjoying the QLED TV.

I have not used it so far, but I am sure it is worth it.

I worked with two tech specialists. I needed a new MacBook and had many questions deciding between the MacBook Pro and the MacBook Air M2. They patiently answered all my questions.

I purchased this as an add on discount. It has more than paid for itself in other ways. Additional coverage of warranty and extra perks of installations and advice are well worth this cost.

Good value all around Glad to be a totaltech member Thankful for Geek Squads help when needed.

We have not used Totaltech, but have used the Geek Squad protection, which is kind of the same. We have always been please with the people from the Geek Squad that helped us.