Customer Ratings & Reviews

Best decision is this membership, it takes care of all your problems starting with pricing, coverages/warranty, best free services and most of all, at the best place!

I am usually skeptical about "purchase protection" plans, but TOTAL TECH is much more than that! Have had 2 tvs delivered and installed with no hassles. Will def renew!

Geek squad support has been wonderful! I have use them to clean up and enhance my laptop performance and also had them install my new television set. Extremely pleased with both services.

This membership is a great value. I purchase this membership for my laptop and was able to utilize the same membership for my desktop computer.

This membership is worth every penny. Amazing service, recommendations, and help. Total tech has saved me countless hours on mounting TVs and installing new appliances.

awesome option i highly recommend it as we buy additional items its a great pieace of mind especially with kids and use

Total tech helps me with any questions I have, plus they make everything easier. They put it in understanding that you can understand.

What can I say? These guys and gals are the best. I'm lost for words and can only smile. The customer service is so professional and they care. I love you all. You make my days so easy.

Really enjoy the savings, as well as the protection

This membership is a great deal and is a super value for anyone getting a new product they intend to use on a regular basis

Love my open box refrigerator it’s great love the ice machine

[Employee of bestbuy] This membership has saved me a lot of money on the members exclusives and i find the protection extra comforting when making large purchases!

Total tech is amazing, anything that I buy is covered. Returns, or exchanges are easy and hassle free. Total tech gives me piece of mind and saves me money.

This membership takes care of everything, it only takes a phone call to get a well qualified agent in my home. He knows how to fix it and does it quickly and efficiently.

Love it. It has saved my family so many hours of installation and worry and stress, plus it is solely the reason I have a PS5. It is now a staple in my family. A must-have.

We got this membership so I wouldn’t have to resolve problems, so it was disheartening when my Outlook email was hacked and I couldn’t change my password to log in. I dropped the entire laptop off and asked if they wanted my Outlook email log in info. “We won we’d that,” said the nice Geek. Two days later I picked it up and was told it was fixed after uninstalling and reinstalling the MS Outlook app and software. It wasn’t! I ended up contacting Microsoft Support and fixing it with their help. When I called the Geek Squad and complained, they said they couldn’t fix it because they didn’t have my log information!! I wasn’t impressed and had lost use of my computer for over two weeks. I don’t believe we’ll be renewing at the end of the contract..

Super professional every moment I recommend the store from Compton

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

Best decision ever!!! Don’t hesitate to invest in this program as it will come in handy in ways you’re not even thinking of right now. Two thumbs up.

So far I am glad I purchased this membership. They took care of me when I had a hardware issue and I didn't have to pay anything extra to have it fixed.