Customer Ratings & Reviews

I never realized how much membership covered and I had several computers that need to be looked at for repair. Once I purchased this membership, I was able to bring them all in to make sure that they were an operating order especially for my business. I am so grateful. And the team does such a great job.

I brought my HP laptop in for a diagnosis because of very slow operation. It was determined that the hard drive needed replacement. Figuring the cost of diagnosis and repair, it became obvious that purchase of the Best Buy Total membership what's the way to go. The membership would cover future diagnosis and repairs on this and other electronics, as well as cloning my desktop to a new desktop which I will be buying later this year. The membership includes many other benefits and a discounts.

Geek Squad is a Great Value Membership Program and it's a great relief and budget friendly for the customers.

This was a great day for me. I was able to get everything I needed thanks. Great Day

I love this subscription to TOTAL protection plan. I hesitated because it is a 180 dollars a year but you can not believe how much I have saved with this membership. I saved in 1 purchase alone 800 dollars discount!

very knowledgeable and competent very good to work with will definitely join again

I got a photography business and i got all my gear on beat buy. It was a great choice because i have my Best Buy membership and thanks to that i got 24/7/365 support by experts for my products. Also, they got warranty up to 2 years i hold the membership. I saved a lot of money on warranties. Also, i save a lot of money on purchases because of the exclusive sales.

Pretty decent deals. Love warranty and return policies when it comes to expensive purchases.

Due to our recent membership we've only had a limited amount of time to experience this service however, our experience so far was impressive. Thank you

I like the peace of mind that any time I need help the Geek Squad is there me.

You have no control over the skill or lack of expertise in those offering to help and assuring you they will fix things. Sometimes they create more problems. It does save money with multiple consultations.

Very pleased with the work. But, the wait in line to be seen was far too long. Geek Squad is understaffed, while there are store employees just yacking it up.

I love this membership. I have the confidence instead of any of my hardware goes out on me. Best Buy will take care of me.

I recently purchased a laptop from BestBuy, and the shopping experience was smooth and hassle-free. The staff was knowledgeable and helped me find the best model for my needs. The laptop was ready for pickup as promised, and the store was well-organized. The quality of the laptop exceeded my expectations, and it performs flawlessly. Overall, I’m very satisfied with both the product and the service I received, and I’ll definitely shop at BestBuy again. I love that everything I bought has Geek Squad protection plan because I’m a long time member of bestbuy! Thank you!!

Must buy! When you log in you see all the products you ever bought and is covered. I bought an apple macbook pro which comes with apple care due to this total and 4 airpods all came with apple care. this alone save me about $500. I also bought home stereo system from sonos through best buy which is covered, some TV/s and also I just took my smart robo vacum after 2 years due to battery issue, they sent it in and then called me back and said they will refund me 100% of what I paid on gift card! Amazing. Only thing is I wish they could have done it as an exchange because same vacuum is now $200 more, but that is still good and if I get my $2300 I paid for this laptop in 2 years for a defect, I will be over the moon :)

This membership is a good investment and I would recommend it to everyone. I like discounted prices on products, 24/7 Geek Squad support. Most importantly peace of mind I have protection on the products I purchased.

So far this has been a great value! The team is always helpful and friendly as well!

Love it Best Buy is the best I rate them good in there product

I m happy so much this very best place buy everything you like

Its great jelped so much they really k ow what they are doing!