Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
Habitual Skeptic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am usually skeptical about "purchase protection" plans, but TOTAL TECH is much more than that! Have had 2 tvs delivered and installed with no hassles. Will def renew!
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was great from sales, service, pricing and delivery. Can’t wait to shop again ! Been a customer for over 20 years.
I would recommend this to a friendRated 5 out of 5 stars
Great Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, helped a lot. I prefer this over others.
I would recommend this to a friendRated 5 out of 5 stars
GreT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service for quality products! Always satisfied!
I would recommend this to a friendRated 5 out of 5 stars
Love our membership and use all the time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is worth every penny. Amazing service, recommendations, and help. Total tech has saved me countless hours on mounting TVs and installing new appliances.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are glad you are enjoying your Totaltech membership. Along with those benefits, Totaltech currently offers an extended return period of 60 days on applicable products, Best Buy Protection plans included on applicable products, as well as 24/7/365 Geek Squad Support. To learn about all of the benefits, feel free to visit www.bestbuy.com/Totaltech or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great feeling that if anything happens to my laptop. I can call Best Buy have have it looked at without being charged. Worth it to buy
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just the simple fact that this includes unlimited Geek squad support makes it completely worth it
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Very knowledgeable. Will renew!!!
I would recommend this to a friendRated 4 out of 5 stars
Yep its there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll change when my tv is delivered. Also min of 50 characters?! Really?! Negative one star right there
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection and feature has really saved me thousands of dollars highly recommend it
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third year that I have purchased the Total Tech program. I can’t even begin to list all the benefits that this program offers when you pay for this program but it is worth every penny and even more. The Geek Squad in the store will work on your products at no charge unless you need parts and you get discounts for your parts. If you buy a television and the surround system Best Buy will bring it to your house and set everything up for you. They will always haul away all debris and even the old item that you are replacing. This plan offers far too many perks for me to write about so read about this program and when you buy this you will be overjoyed!
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .I am pleased to hear that you have enjoyed all of the perks of being a member over the last 3 years. There certainly are several benefits to take advantage of and get the most of your Totaltech membership. Please be sure to familiarize yourself with all of benefits available to you here: www.bestbuy.com/totaltech. We look forward to continue to support you with all of your technology needs.
Rated 5 out of 5 stars
We use the Geek Squad all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neither my husband or I are very computer savvy so when we have an issue we just call the Geek Squad and they are always able to help. I love this service and will continue my membership.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech - good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech has been readily available, on time, careful about not making a mess and cleaning up what can't be controlled (papers, plastic, etc).
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!
I would recommend this to a friendRated 4 out of 5 stars
Happy it’s there when I need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! It covers all your purchases that’s worth it .
I would recommend this to a friendRated 5 out of 5 stars
It was an amazing experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was not working and they were able to get it diagnosed and fixed within the week.
I would recommend this to a friendRated 5 out of 5 stars
You'll be Happy You Did It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they're doing. And the customer service is great.
I would recommend this to a friendRated 5 out of 5 stars
This is a great service which I will always keep!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership takes care of everything, it only takes a phone call to get a well qualified agent in my home. He knows how to fix it and does it quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Great having it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership has paid up by itself a couple of times, many associated services that make this worthwhile having. highly recommended,
I would recommend this to a friendRated 5 out of 5 stars
One of the Best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It has saved my family so many hours of installation and worry and stress, plus it is solely the reason I have a PS5. It is now a staple in my family. A must-have.
I would recommend this to a friend
