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Customer reviews

Rating 4.3 out of 5 stars with 11510 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,508 reviews
  • Rated 5 out of 5 stars

    I made a great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without this service. They have helped me with so many things, I would have been lost without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enhance shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's membership program has consistently enhanced my shopping experience, making it a must-have for any tech enthusiast or regular shopper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if you only buy from them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while I used it, but I chose not to renew it for another year. I don't always purchase my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Unlimited Geek Squad what protection for 2 years is great peace of mind? Total tech support is a must, as I am a first time Mac user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved The Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I had some problems with an open box computer that I purchased, but the membership took care of all of the issues. It's up and running fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatest store ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value best service glad i got just in case but so far the pcs run excellent hope i won't have to use this but if i do i couldn't wait best service in a store ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting my TotalTech membership was the best decision I made. It has allowed me to enjoy discounts, free shipping, and guarantee my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad support has been wonderful! I have use them to clean up and enhance my laptop performance and also had them install my new television set. Extremely pleased with both services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These guys and gals are the best. I'm lost for words and can only smile. The customer service is so professional and they care. I love you all. You make my days so easy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love my membership and will forever shop at best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love totaltech and everything that comes with it. I have been a member for A short period and i already love all the benefits that i have been able to get

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      We love to hear that you are enjoying your Totaltech membership! If you weren't already aware, our memberships changed as of June 27. Since you have Totaltech, your benefits will not change until your renewal date, and the new membership you have will be named My Best Buy Total. It will continue to include a 60-day return policy, 24/7/365 Geek Squad Support and protection included with an active membership, along with many more benefits. Feel free to take a look at BestBuy.com/Totaltech for all of the updates. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Open Box Mint TV came with wrong Remote Control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came out and installed the Out of Box Mint TV that I had picked up at the Arlington Store that Best buy would not let me put on my Credit card. Then when Daniel was finished he told me he could not turn on TV as I had the wrong remote control. I called Customer Service and asked for them to mail me the right remote control for my unit. However after 4-5 customer service agents, they said they couldn't do that. So I ordered a new remote from Ebay as I had my knee replaced and could not go to the store. After I received it, I Recalled Daniel to come out again and finish Setting up my TV and Antenna, He came out the next day and finished up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries if the computer breaks down we know that we have the support to fix any problems and if they can’t fix it we will have it replaced. Peace of mind is the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best membership I’ve used,fast and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve gotten so far!! Fast and reliable always easy to get ahold of people without waiting on hold. Got my computer running smoothly 100% recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great, saves me money. We use it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Love the peace of mind of getting unlimited Geek Squad support, especially since my computers are used for business purposes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great value if you use it. $15/mo is a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Teck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Definitely worth getting a Totaltech Membership to get things Done when and as Needed .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has saved us wayyy more money than it cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver! We had an issue with our first TV and they came back out, removed it, changed the position of the mount for a different TV, and hung it. So glad we have it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value! Saved more than 5 times the money I've spent on it so far! They put my PC together from scratch, fixed my PS5 and my phone.

    I would recommend this to a friend