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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great value for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve already saved about $700 with the Total Tech membership. If you’re a fairly tech heavy family and you intend to do one install a year, this is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the total tech personnel to set up computers, fix computers, consult on home theatre and check out streaming devices. I am satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Should Be EMPLOYEES of the YEAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot find enough words to praise the employees/computer specialists. They are helpful, patient, tolerant, and personable. They are the personification of excellence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to sign up for all kinds of memberships and I am glad I got this one. It covers all the things I need. its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value in Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection on devices and the geek squad support for the total tech membership can’t be beat. Also of note the Leesburg Customer Service is the best in all of Northern Virginia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is of great value to me. I am relieved by the fact that I can get a wealth of information from the agents to assist me in using my purchased products.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Thanks for your review! We are happy to have you as a Totaltech member, and we are happy to be able to help put your mind at ease. Aside from knowledgeable Agents, we have many more great benefits and perks available to you. Please feel free to check them out at www.bestbuy.com/totaltech! Please be sure to take advantage of the benefits offered! We also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value if you only buy from them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great while I used it, but I chose not to renew it for another year. I don't always purchase my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, answered all my questions without hesitation. Helpful employees that are not in your back to buy anything, but rather to help. I like that.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello! We're happy to hear you've had a great support experience so far. We know how important it is to have the best service and save money, so it's great that you're a Totaltech member. Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Its a “Duh” for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New house and in need of all appliances. To have BB be a one stop shopis great! Purchase the goods and also got them installed without hassel. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Life Changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Total Tech has changed my life, from tv installation, 2year free protection on items purchase to 24 hr help. Thank you Total Tech for making life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on my purchase. I need peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this and use it frequently!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it easily renewed at my annual deadline. It also sent me an email alerting me of the renewal so I could cancel it if I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership and use it through the year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership really helps in all areas of certain electronic products. You will be so glad you purchased this item. Share this review and check it out for yourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is extremely beneficial as I am a pretty clumsy person. As a member it gives me the peace of mind that I don’t have to worry about my products I purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased with quality of work provided.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well qualified Total Tech Associates. Knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Membership is a real value, It had two of my TV's installed gave me extra protection and reduced my price on one of my products with the price match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    total tech review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great value if you use it. $15/mo is a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this if you do not know how to fix things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relieved that someone can help me at anytime. Highly suggest this feature if you are not tech smart. If you have multiple people using your electronics you should buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for all the product that I purchased. Nothing to worry about. Fully covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is always there and they very experienced in what they do. I am glad all of the things I purchased is protected by it.

    I would recommend this to a friend