Customer Ratings & Reviews

Used the Geek squad and Rene was terrific. Patient,knowledgeable and kind.

Geek Squad was so helpful and were able to resolve my issue.

Called in and got help immediately, great customer service .

Gotta always have this, especially for higher end purchases.

Great value, used it many times and the benefits are awesome

I purchased a Best Buy total care membership 2-3 years ago and I renew it every year because you never know what can happen to your electronics. If the item is not covered by the manufacture, there is either no charge or a small charge. GREAT SERVICE!!!!

This membership is a real value. Hgreat protection and assistance provided.

I absolutely love the fact that I could purchase the Geek Squad Protection. Makes me feel 100% happy with my computer purchase as assurance if I need anything.

This membership is probably the best membership I have ever bought. Just knowing that your electronics are protected, gives you great comfort and relieves you of stress

My computor was hacked so i needed to have it professionally cleaned. The cashier suggested the membership and it looks like it has been a great purchase for the fee

this maintenance contrsct is worthwhile having it covers all devices even thosevnot purchased at best buy

This membership was a great value when I needed to have repairs done on my laptop.

Great value, covers my laptop and desktop! And, BB stands by all their repairs. Very worth it.

Love the flexible tiers and the protection and comfort i get knowing you guys got ny back.

This membership offers peace of mind and sense of belonging, a reliable source to call when important devices, appliances, communications, entertainment products break or need service.

The member ship is totally worth it because I would have costed me over 600 to fix my pc and let them have a look at it

Best Buy products quality and value are the best. Employees are always helpful and respectful.

This membership has come in handy many times. I had it over 5+ years and it has saved me money on many occasions.

this is an awesome product thank you very much I HIGHLY recommend everyone buys this product it is so worth the money, genuinely this is got to be the best membership I've ever bought in all my life shopping for tech this gives the best rewards and benefits.

We are very excited for our small business to begin the Total membership. We think it will really help us with products that are needed in the future.