Customer Ratings & Reviews

I love this membership. The special prices, fast shipping, and peace of mind with Geek Squad support make it totally worth it. I’ve saved on several big purchases and the service has always been quick and reliable.

We are very excited for our small business to begin the Total membership. We think it will really help us with products that are needed in the future.

My Bestbuy membership has a great value and excellent service for all my computer need. Highly recommended

Simply the best place to go if you want quality stuff with a quality environment. Never had an issue and the employees are always cool people.

Thank you for recommending.This has been an absolute value.

Appears to be a good deal for services thru the Geek Squad.

Great return on "investment"! Geek Squad repaired laptop. Actual cost would have been double what the total membership cost.

Great they help get my cracked mac book air screen fix and was very knowledgeable about the product

great service and worth the money if you shop at best buy routinely. admittedly I canceled my membership a while ago since I didnt shop at best buy enough to justify the cost but for those that do, get it.

This is our 3rd year having the membership and has been well worth the price. Covers all our big purchases and has paid for itself 5-6 times over.

I feel very pleased, happy, and at peace knowing that the investment I made is in capable hands, and people who will take care of my equipment as if it were their own. Thank you all very much.

Good if you need help with computers like data transfers, saves a lot of moneg if you doing more than 1 device.

It is extremely convenient, and the perk of having drops available is awesome.

I want to express my appreciation for Best Buy’s membership plan and the incredible service provided by the Geek Squad. The membership benefits, including exclusive discounts and extended support, have made my shopping experience more rewarding and convenient. Additionally, the Geek Squad team has been outstanding—always professional, knowledgeable, and dedicated to ensuring my devices run smoothly. Their expertise and excellent customer service give me confidence in every visit. Thank you for offering such a valuable program and for having a team that truly cares about customers!

I have used the Geek Squad several times and they have always been great.

Thisbis the best money spent!! Tons of saving and the warranty programs is excellent and easy!!

I had excellent service on my computer the day I joined Best Buy Total Membership. I didn’t realize it includes so many perks. It’s a fabulous investment.

I love the peace of mind I get knowing all equipment I purchase is covered.

This membership has great value! I love having Geek Squad protextion on all of our purchases.

I enjoy knowing that my purchases from Best Buy are covered for 24 months. Also am happy that I am able to get computer, phone, etc. serviced for a reasonable yearly.