Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 11510 reviews
(11,510 customer reviews)to a friend
Rated 5 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech has helped me recently and in the past! They has always done a great job of solving my problems and done it quickly.
I would recommend this to a friendRated 5 out of 5 stars
We love this membership and it's save money for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is totally worth the money! We were able to save a lot of money on delivery and installation of new appliances and TV with it!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Membership is a real value, It had two of my TV's installed gave me extra protection and reduced my price on one of my products with the price match.
I would recommend this to a friendRated 5 out of 5 stars
Could not be happier with the service personnel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a relief to take an infected computer to GeekSquad. They were very professional and knew their business. Friendly and reassured me that they would recover the systems
I would recommend this to a friendRated 5 out of 5 stars
Comes in handy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worry free always available geeksquad is a much needed and wonderful thing that constantly comes in handy.
I would recommend this to a friendRated 5 out of 5 stars
They Should Be EMPLOYEES of the YEAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot find enough words to praise the employees/computer specialists. They are helpful, patient, tolerant, and personable. They are the personification of excellence.
I would recommend this to a friendRated 4 out of 5 stars
Totaltech™ membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has come in handy a couple of times! The Techs were very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Must have if you are getting car audio installatio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good deal if you need a lot of things installed by geek squad. I needed amp installed and they did a very clean job. Will get my component speakers for car upgraded soon
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Life Changing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having Total Tech has changed my life, from tv installation, 2year free protection on items purchase to 24 hr help. Thank you Total Tech for making life easier.
I would recommend this to a friendRated 5 out of 5 stars
Best customer service experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, answered all my questions without hesitation. Helpful employees that are not in your back to buy anything, but rather to help. I like that.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello! We're happy to hear you've had a great support experience so far. We know how important it is to have the best service and save money, so it's great that you're a Totaltech member. Totaltech experts are available 24/7/365 through phone by calling (888) BEST-BUY or (888) 237-8289 from the phone number associated with your membership. You’ll be immediately routed to an expert. You can also log into BestBuy.com or the Best Buy mobile app to chat with an expert, or start here: www.bestbuy.com/totaltech.
Rated 5 out of 5 stars
Membership is great and use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is awesome buying major appliances and electronics. Save a lot of $ from extra service fees.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is of great value to me. I am relieved by the fact that I can get a wealth of information from the agents to assist me in using my purchased products.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Thanks for your review! We are happy to have you as a Totaltech member, and we are happy to be able to help put your mind at ease. Aside from knowledgeable Agents, we have many more great benefits and perks available to you. Please feel free to check them out at www.bestbuy.com/totaltech! Please be sure to take advantage of the benefits offered! We also offer 24/7/365 support by visiting www.bestbuy.com/totaltech or calling us at 1 (888) BEST-BUY or 1 (888) 237-8289.
Rated 5 out of 5 stars
Love The Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member prices and the unlimited help I get from the geek squad support are very helpful. I love how valued the customers are.
I would recommend this to a friendRated 5 out of 5 stars
Total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved having a total tech membership! It’s definitely worth having, if you go to Best Buy a lot, as well as getting protection plans!
I would recommend this to a friendRated 5 out of 5 stars
For the Apple care and warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mainly for Apple care and general 24 month warranty for peace of mind. Very happy with it. Will continue to renew.
I would recommend this to a friendRated 5 out of 5 stars
Keeps my computer running at max efficiency.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is most certainly worth the annual cost of the TotalTech service. Always there when you have a computer problem or need to 'clean up' the device.
I would recommend this to a friendRated 5 out of 5 stars
Extremely Beneficial
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Membership is extremely beneficial as I am a pretty clumsy person. As a member it gives me the peace of mind that I don’t have to worry about my products I purchase.
I would recommend this to a friendRated 5 out of 5 stars
Everyone should check if he needs it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I use it, because the Macbook Pro replaces my 2 PCs and my older laptop. From 3 to 1, so if something happens I would a repair or replacement asap.
I would recommend this to a friendRated 5 out of 5 stars
My Best Buy Total
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has paid for itself. this is a whole lot cheaper than if you have an issue with one device and this include all you devices
I would recommend this to a friendRated 5 out of 5 stars
We love our membership and we use it all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone got broken and it took them a minute to order a replacement for me
I would recommend this to a friend
