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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 11511 reviews

Rating Filter

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,509 reviews
  • Rated 5 out of 5 stars

    Great service to have whenever you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this service available to me. Matt has helped me install everything I need for now and I know that if I have any questions he will be available to help me.

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hey, Barb! We're thrilled to hear you had a great installation experience with Matt. For information on more benefits and up to date savings, be sure to check out www.bestbuy.com/totaltech. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has paid for itself countless of times. Best thing you can buy for ease of mind, because you never know when you might have some kind of mishap occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase if you shop here even more than three times a year tbh, pays for itself with the free insurance on everything I get.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    totaltech

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] totaltech was a really good purchase, i enjoy the warranty protection on all my purchases, which is still included with bestbuy total!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership and it's save money for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth the money! We were able to save a lot of money on delivery and installation of new appliances and TV with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is priceless. When you dont need it you hate paying. But more importantly when you do need it you are so.glad you made the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know if it will be worth it yet. I do buy things that require imsurance though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the simple fact that this includes unlimited Geek squad support makes it completely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great value membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value. Between extra discounts on items, delivery, hauling, appliance install, and warranty, you can not beat it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership offers value, especially if you own household appliances, and electronics. I believe it is somewhat overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME JOB GUYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow unbelievable people working for best buy. you guys are awesome !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Totaltech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that you can have somebody come and do a sound check on your home theater and it's covered we don't have to pay every single time. I just wish it was maybe a year instead of a couple months because it seems to be a little bit expensive and you can't always get a hold of the people to come out and fix your product

    I would recommend this to a friend
    • Brand response from Totaltech Expert Team
      Posted .

      Hello and thank you for your feedback! It is wonderful to know and have that access to the resources when needed. If you ever have any trouble reaching us by phone, you can also chat with us by visiting us at https://www.bestbuy.com/contact-us and signing in. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved having a total tech membership! It’s definitely worth having, if you go to Best Buy a lot, as well as getting protection plans!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has helped me recently and in the past! They has always done a great job of solving my problems and done it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Member prices and protection plans are just great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not be without them ever again .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with these guys and gals. they were all very Patient with me and made sure I understood what was going to happen and how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Delivery/Install service and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership helps ensure great deals and great service! I'm pretty sure it allows for free delivery and installs too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection and feature has really saved me thousands of dollars highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost included installation of new wall oven and take away of old wall oven. Cost of total tech was less than if I’d paid individually for installation and take away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From batteries to major appliances, BEST BUY is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the one you MUST have if you're a shopper at Best Buy! Keeps you protected and in the loop on GREAT savings for your shopping needs.

    I would recommend this to a friend