Customer Ratings & Reviews

Value. Lots of priducts. Good warranty. Good people. Nice store. Good location. Nice washer and dryer.

Initially this was for 1 pc issue. About a week later, i brought it up to my sister, who then asked if everyone in the family could get everything fixed under my membership. I hadn't even thought about that. I got a couple of different things from my parents, and then my siblings diagnosed. It was great. Everything couldnt be fixed, but they were able to tell me everything that was wrong and were able to handle a few themselves.

Like the aspect of having my equipment checked for virus

I'm very satisfied with the purchase of my brand new TV.

Memberships just that I want for my business necessities

the store has a good service, and good deal and the best

Good for what is needed and when something breaks on you

Knowing everything can get fixed! Mostly friendly staff.

Great value to have this for protection and ease of mind

I wished that it could’ve gotten fixed there but it was worth it to know what the issue was

I love it because I have needed to fix my computer multiple times and Total Tech support has helped me.

Returned my Desk top in time to help plan my mom's funeral and cemetery arrangements. The staff in Tinley park and Orland Park are great!

I’m not very computer savvy, but got myself a gaming laptop and any time I encounter any snafu that I can’t figure out myself I can just bring it over to BestBuy and they can help me sort it out.

Free fast shipping, extended return window, 24/7 tech support, and product protection give me real peace of mind. It saves me both time and money—highly recommend!

My membership was the BEST decision I made along with my Laptop purchase!! The prices for GEEK services have already paid for it. Being early in membership, I have already made a decision to RENEW!!

My purchase from Best Buy Total was recommended by a salesperson and after I purchased it I have used it a lot, both for the warranty on the products I buy and for repairs on computers and other electronic devices and the employees are spectacular and very attentive.

very sound investment the people are very knowable and patient with non savvy computer people i would recommend to everyone. Alan

This membership is great. I get help from the geek squad if I have any issues..

Good benifits like special deals, extended warentee, geek squad coverage, etc.

I had difficulty getting signed up and logged in to my account. After getting my name corrected and a new card issued, it has gone better.