Customer Ratings & Reviews
- SKU:
- 6406935
to a friend
We love our membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The membership is a wonderful service. Their quick and friendly staff had my Mac back up and running within days of dropping it off.
I would recommend this to a friendBuying Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience in the store was awesome. My techs was so knowledgeable and helpful that my buying experience was was an easy choice on buying my product.
I would recommend this to a friendGeek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Total Tech to have Geek Squad help set up my Windows 11 desktop at home and teach me some things on how to use it
I would recommend this to a friendA must have membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service was able to exchange my PlayStation controller quick and easy
I would recommend this to a friendElectronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not be happier with my service. This team knows what customer service means. It is becoming a lost service in the US.
I would recommend this to a friendWe love our membership!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very impressed with the value and quality services our geek squad membership has provided so far. Gives us peace of mind if we need help in the future!
I would recommend this to a friendMake things easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really worth it. I got my equipment delivered and installed without any problem. It also provides other benefits when in combination with Best Buy credit card.
I would recommend this to a friendGood value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have the assurance of this warranty on a range of value on some larger more expensive purchases as well as smaller items
I would recommend this to a friendDefinitely worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The support is great! So nice to have, free delivery, access to assistance with anything, better prices and covers all your purchases.
I would recommend this to a friendTotal Tech Member-must do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insane value for this program, my only regret is not doing it sooner. Without a doubt a must if you are a regular BB customer or use their tech services.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .We are so glad to hear that and appreciate your feedback! Our Totaltech membership does have a lot of great benefits, and I hope that you are taking advantage of as much as you can. If you ever need any support or have any questions, please visit www.bestbuy.com/totaltech or give us a call 24/7/365 at 1 (888) BEST-BUY or 1 (888) 237-8289, and we would be happy to answer questions.
Totaltech is worth the cost for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totaltech is worth the cost for us. We are low on the technology knowledge, and Totaltech has come through when needed. Look to use the service before our TV warranty expires.
I would recommend this to a friendLike the service and it works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend the membership, the assigned technician to help me install the TV is very helpful and the service desk is always very helpful as well.
I would recommend this to a friendno longer affordable for most people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really sad that Best Buy upped their membership more than double after my first year. Only need occasional support.
No, I would not recommend this to a friendTechnically totally teched...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for warranty and service for the price... Over all customer support from store level is unbeatable.... Quick and spot on with support and help in all areas....!!!
I would recommend this to a friendUse it on a regular basis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have them on my side in getting things set up when I get lost or to answer questions regarding whether "old" equipment will be compatible with it.
I would recommend this to a friendBrand response from Totaltech Expert Team
Posted .Hello, Sheryl.
I can definitely understand the security of having the help if needed and I am a huge fan as well! But having difficulties with a device is something our Geek Squad agents help our members with every day. If you ever need support, please reach out to us at 1-888-237-8289 from the phone number attached to your membership. You can also chat with us by visiting us at https://www.bestbuy.com/contact-us and signing in. This will ensure you reach one of our Totaltech Experts.
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience so far. Purchased a refrigerator and added the package, they came and installed it and took the old one.
I would recommend this to a friendWorthwhile having to add security of your products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit pricey but I wouldn’t be without it. I’ve used their service several times to include delivery and set up of various products I’ve purchased.
I would recommend this to a friendWhy wouldn't you get this???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Umm ok, don't know why I got to write a minimum of 50 characters but whatever. Definitely a no brainer her.can save you a lot of headache's on down the road.
I would recommend this to a friendIncomparable membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t get better than this: a membership that gives you access to support and protection for every covered product you purchase and lots more.
I would recommend this to a friendMembership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is an amazing confort knowing that my purches are protected.it is an amazing value and easier to use . I speek from experience
I would recommend this to a friend