Customer Ratings & Reviews

It's a nice thing to have the reward your Best buy until a lot of people don't have

Have definately worried less hsving this membership. Have used it 3 x already so just about paid for itself

This membership is great value for all my items coverage.

This is a great membership, amazing benefits. What a club

I love the prices with this. And support with my products

Great service, always on time. Pleasant customer service

I absolutely love the fact that I could purchase the Geek Squad Protection. Makes me feel 100% happy with my computer purchase as assurance if I need anything.

I love this membership. The special prices, fast shipping, and peace of mind with Geek Squad support make it totally worth it. I’ve saved on several big purchases and the service has always been quick and reliable.

This membership offers peace of mind and sense of belonging, a reliable source to call when important devices, appliances, communications, entertainment products break or need service.

After purchasing my new desktop computer and tablet, I needed to transfer my data, install microsoft office and install web root virus protection. Dealing with geek squad for these services, as this being a simple technology task for some, is not as simple for a senior, turned my purchase into a total positive experience. He went on to answer all my questions with warranty, future 24/7 tech support and advise for my home setup and had a great attitude! Definitely felt like VIP treatment and appreciate becoming a Best Buy Total member

great service and worth the money if you shop at best buy routinely. admittedly I canceled my membership a while ago since I didnt shop at best buy enough to justify the cost but for those that do, get it.

Used the Geek squad and Rene was terrific. Patient,knowledgeable and kind.

We are very excited for our small business to begin the Total membership. We think it will really help us with products that are needed in the future.

this maintenance contrsct is worthwhile having it covers all devices even thosevnot purchased at best buy

This is an amazing membership. It is worth more than what you pay for. It is a godsend for those who own Apple products. I have yet to test its repair/replacement policy, but I will update whenever I have to. There are so many perks that cover the cost of your annual membership. If you love devices like I do, this is a no-brainer that gives you peace of mind with your devices purchased at Best Buy.

I feel very pleased, happy, and at peace knowing that the investment I made is in capable hands, and people who will take care of my equipment as if it were their own. Thank you all very much.

Simply the best place to go if you want quality stuff with a quality environment. Never had an issue and the employees are always cool people.

The member ship is totally worth it because I would have costed me over 600 to fix my pc and let them have a look at it

This membership is a real value. Hgreat protection and assistance provided.

We got this subscription when my daughter was a college student and her laptop was acting up. The subscription was just a little bit more than having her computer worked on so we signed up. It has been very helpful having this because whenever we have an issue we just walk in and know it will be handled for free. I got the blue screen of death on my more recent laptop and it said my hard drive was failing. I brought it in expecting the laptop to be dead but they fixed everything and brought it back. It was six years old so I bought another one, which I am very happy with, but it was good to get the old one back alive. My son had a car stereo installed for free and that would have been over $400 if we had to pay it. I got the extended warranty on a dishwasher I purchased at Best Buy and it was extended for free for extra years. The dishwasher failed and they gave me a new one.