Customer Ratings & Reviews

Did not realize what a value this was but I have used it a number of times already which saved me more money than I paid for it.

Saved me a lot of money when I needed my computer fixed so I would highly recommend purchasing the membership.

This membership has great value and I would recommend to all my family and friends.

This memberships brings great value and perks, definitely recommend.

It was good but not great.It helped when I bought another item afterwards like a refrigerator

My purchase from Best Buy Total was recommended by a salesperson and after I purchased it I have used it a lot, both for the warranty on the products I buy and for repairs on computers and other electronic devices and the employees are spectacular and very attentive.

I’m happy to be a member for several years, helping me saving a lot.

This is a very valuable item. Always can get help when needed. this is a very

Definitely worth the money, especially when purchasing an expensive gaming computer. Just gives me peace of mind.

This is a great purchase to make, it made my buying experience easy.

I actually love my Best Buy total membership. Everything I purchase is covered in this membership.

I’m not very computer savvy, but got myself a gaming laptop and any time I encounter any snafu that I can’t figure out myself I can just bring it over to BestBuy and they can help me sort it out.

It'll be perfect if the protection plan covers on expired devices

My membership was the BEST decision I made along with my Laptop purchase!! The prices for GEEK services have already paid for it. Being early in membership, I have already made a decision to RENEW!!

Helps this non-techno savvy, mature person feel comfortable in our techno-world. Thank you.

I recently purchased the HP Envy 16" WQXGA Touch-Screen Laptop with the Intel Core i9, 16GB Memory, NVIDIA GeForce RTX 4060, and 1TB SSD in Natural Silver, and I couldn't be more satisfied with the entire experience. The customer service at Best Buy was outstanding. The team was incredibly helpful in guiding me to the best deal, ensuring that I saved as much money as possible. The "My Best Buy Total™ - Yearly Membership" has been an absolute game-changer. Not only did it help me get this amazing laptop at a great price, but it also provides me with excellent maintenance services whenever I need them. The membership has already paid for itself, and I feel confident that my investment is well-protected. The peace of mind that comes with knowing I have access to top-notch customer support and maintenance services is invaluable. Best Buy has truly earned my loyalty, and I highly recommend the membership to anyone looking to make the most of their purchases. Thank you, Best Buy, for making this such a positive experience!

very sound investment the people are very knowable and patient with non savvy computer people i would recommend to everyone. Alan

Love this as I get lots of benefits. I get to see all the sales and up and coming products.

Free fast shipping, extended return window, 24/7 tech support, and product protection give me real peace of mind. It saves me both time and money—highly recommend!

Returned my Desk top in time to help plan my mom's funeral and cemetery arrangements. The staff in Tinley park and Orland Park are great!