Customer Ratings & Reviews

I feel at ease know that best buy will protect my investment. And would recommend it to anyone I know

My Best Buy Total membership has been a valuable investment. The free 2-day shipping has saved me both time and delivery costs on multiple purchases. I particularly appreciate the extended 60-day return window, which provides extra flexibility when making buying decisions. The 24/7 tech support has proven useful for troubleshooting issues. While the monthly fee seemed high at first, the benefits have more than justified the cost through savings on shipping and protection plans. Highly recommended for frequent Best Buy shoppers who value convenience and peace of mind with their tech purchases.

Everything was great. Our agent, Ryan was very knowledgeable and articulate.

Membership is helpful but it took FOUR agents to update my account! That is extemely poor customer service!! The first three agents did not know how to renew my membership!

The Geek Squad Team is extremely helpful and very easy to work with. Thank you for fixing my scammed computer!!

I do keep this product on my account since my children are college age! I do think it's overly priced especially if you haven't used it. I think there should be mult price ranges with mult coverage options. At this point...I'm not really sure!

Great opportunity to help grow your business, the staff were helpful!

My Best Buy Total membership is a good tool to have. Having just purchased a new computer, the gentlemen with the Geek Squad at the Downingtown store were very knowedgeable, helpful and got everything transferred without any issues.

I haven't used the service yet. I'm waiting to see what kind of service I receive when I take a Phone or IPad in.

The Geek Squad at Best Buy has always preformed with excellent service. I appreciate the support and repair they provide.

Honestly, it seems expensive at first. But the amount of value you get for this is honestly incredible. You get free apple care plus on any apple device you purchase on that account. You get free full service on any PC you register under your account. You get a 2 month return period for anything including Apple products. The value in this is a lot more than you think.

Being a member has its benefits, and they are great when applied.

Great membership, if you’re a frequent buyer this will pay for itself.

It’s helped a lot with pc issues even though the pc wasn’t bought from best buy.

The standout benefit of the Best Buy Total Membership is the peace of mind it offers for tech enthusiasts. Knowing that your purchases are covered with extended protection, including accidental damage on many items and even AppleCare+ for Apple products, is a significant advantage. Plus, the included Geek Squad support can be a lifesaver for troubleshooting any tech issues you might encounter. It's like having a safety net for your electronics!

Pleased with all of the "geek" squad members we interacted with. They were polite and informative,

This is where I have bought household computers and other electronic items. Efficient, friendly service. I highly recommend Best Buy and Geek Squad.

Just signed up for the membership, since I have a new computer, that I bought at Best Buy. I want all the protection I can get, and this membership seem to fit me perfectly for now and the future.

Love having the access to go into Best buy and ask questions and receive help

Better than the average overall warranty that connects with your home electronics