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Customer Ratings & Reviews

Your price for this item is $198.99

Customer reviews

Rating 4.5 out of 5 stars with 32450 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 32,447 reviews
  • Rated 5 out of 5 stars

    Membership Has Perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the peace of mind that this membership gives me. Knowing that my items are covered and that I have unlimited visits to the Geek Squad puts me at ease with new purchases and use of my older devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this membership!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of this membership far exceed the purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal, covers any geek squad help and also provides extended warranty on all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Warranty Pd for itself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved two hardworking parents alot of money. We had kids of all ages and a very busy home. This plan has paid for itself over and over with its warranties on the products that have needed to be replaced in our busy home. The replacement process was straight forward and super easy. I recommend the plan for anyone who has a very active life and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the professionalism that all the workers have shown thus far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wasted time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my laptop that was to get a virus removed. Got home turned it on and started to work on some items and same problem I brought it in for happened so i wasted several days spent money I didn’t have to stop what i am doing and tun system off wait 20 seconds and restart system to work several things and problem back. So shut down wait and restart. I know bring it back in and you will look at. I am a minister and the laptop does everything daily for me. Down time I do not need. So easier to turn on and off than be down for days!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! Thank you for providing your feedback. Having a defective computer is never great, so we can understand your disappointment. We would be happy to document your experience and assist in any way possible. For support, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    New Account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good sales person but he told me I would receive some credit for purchasing and opened a new account with Best Buy. I have only received $3.00

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great lab top and great advice from the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and easiest to use lab top I ever had. The touch screen is beyond excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer died. The geek squad got my computer up and running so I could capture all my files. But I knew my time was running out on my old computer. I bought a new computer at Best Buy and geek squad did all the set up and conversions. Then they helped me buy a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but nice peace of mind knowing we have product protection and access to Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your valuables!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, should have, protection plan! I am glad that I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership more often than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been the best thing I’ve done, so much value. Especially if you’re into electronics or own a PC. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has saved me too many times to remember. They are always so very nice. I am hard of hearing, but they slways soeak loudly and enunciate clearly for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for your gadgets!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are shopping at Best Buy, you probably love your gadgets like we do! This coverage is the best and I don’t think twice when it is time to renew each year. I love knowing that whatever we buy, from a sous vide machine to a giant television, my purchased are covered! It has saved on on multiple occasions now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for Apple products customers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff is courteous, informed and professional. I have complete confidence in their ability to service/repair my Apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a must have if you value your electronics. Easy to deal with if you should ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I purchased the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extra added peace of mind knowing you can get technical support anytime from professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic program, why didn't I sign up earlier?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great discounts on Geek squad services and purchases. In 3 months I've more than recouped my investment. And now my wife's computer is acting up... but with the Membership I'm not nervous at all! Live and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this memberships

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership very happy that i decided to become a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership looks like a good value, and we've saved money on service on a laptop

    I would recommend this to a friend