Customer Ratings & Reviews

In my opinion, if you are an active user of todays' electronic technologies, it is a very smart move to have this plan as a back-up for your activities.

The membership was great I had two laptops and they were both covered under one membership. And if I have a TV or desktop problem they are covered also.

I returned a new purchase laptop that didn’t have enough memory. The process was very smooth and efficient! Very much appreciated. I have a membership card with Best Buy.

Super quick and easy service. Very reliable and I enjoy the discounts I've gotten so far.

The staff is wonderful. Every time we go in for help we always leave knowing we have the best.

The membership is worth the money. I plan on renewing again. The Geek Squad have been so great with helping me understand my new laptop and always being available to have it at all times

Super helpful for data transfer and software set up help as well as piece of mind.

Knowing everything can get fixed! Mostly friendly staff.

I have had this product for over 12 years and rarely use it. I canceled about a month ago and today I had an issue with some software. Agent Stephanie was beyond stellar in her skills and demeanor, which is why I am resubscribing immediately. Thank you Agent Stephanie and Best Buy!

Thank you for recommending.This has been an absolute value.

Product coverage has been very beneficial and would recommend it to anyone

Everything was handled by people with knowledge of the product, trained to enlighten us with all the information we needed to feel comfortable with use of our new laptop!

This is a great value. Saves me much more than I pay for it.

Great support....geek squad is great to work with....professional...friendly....helpful...especially when you are not a "techie"

This membership is great! You can use the efficient geeksquad team for any of your needs and you get great discounts and credit!

Best bang for your bucks. Always there and helpful to resolve your issue/issues.

Love be a total tech member , great perks and warranty. Everyone should be one !!!

This membership offers real value. It also provides peace of mind and protection.

Originally I was a hard "no!" Anytime I was offered a paid membership to anything. I purchased a relatively expensive sound system, and it was on sale for total members so I decided to give it a chance and get the membership as well. I'm glad I did. This membership has paid for itself 3 times this past year. My daughter got her laptop screen replaced after she dripped it. I saved about 300 dollars on price matches since you have 60 days to do it. Add the 2 year protection and extended warranty that comes with purchases and you have an incredible value. I'll always have this membership as long as it's offered. I'm sold. I'll always have this membership.

Peace of mind with geek squad support is everything. Get the deals because of the membership