Customer Ratings & Reviews

Love Best Buy I get all my electronics from here. They have good customer support and good warranty and if they don’t curry the item in stock anymore, they would give him something similar to with some current he have

This Membership is Great! Really comes in handy for GeekSquad purposes & overall experience around the store.

The Geek membership is wonderful! They did great with my laptop!

This membership is a great value. It offers special perks and access to the Geek Squad. It offer peace of mind that whatever your issue is they will address it and help resolve it.

I have dealt with Best Buy for years, either buying merchandise or using the Geek Squad. Their products are quality and the customer service excellent. I recommend Best Buy wholeheartedly.

A must have when you own many devices and especially the more expensive items like gaming laptops, TV's and Gaming PC's

Super helpful at Best Buy , good products at good prices

Recently I purchased my Total Tech Membership and a new Sony Bravia HDTV at the Best Buy in Summerlin--Las Vegas, NV. I have already used my membership and look forward to its continued benefits. These purchases were made possible by the help of Best Buy sales person Denzel. Denzel took the time to explain the features of the television I was interested in, and also the Total Tech membership. He showed me other television options also. He was really positive and willing to share his knowledge so that I could make an informed and comfortable decision. As a side note, a week before, my daughter purchased a microwave oven with the assistance of Denzel! Thank you, Best Buy. Denzel's assistance reminded me of why I am a happy, on-going Best Buy customer.

This membership os a great value!! Geek squad is impressive!!

Nice to have in case something happens to the product

The Best Buy Total Membership has saved me $1,120 in repairs and installation—making it one of the best decisions I’ve made. Every time I needed something fixed, I either got a huge discount or didn’t pay anything at all. The exclusive member pricing and “My Total Membership Deals” helped me save even more on purchases, plus early access to sales is a nice bonus. The 24/7 tech support is super convenient, and fast, free shipping makes online shopping even better. If you buy tech often or need repairs, this membership pays for itself fast—highly recommend it!

The price seems scary at first but honestly after giving it a shot the benefits are something really worth it, especially with how expensive everything is now this will save you THOUSANDS.

not being tech savvy, I rely on the Geek squad. And they haven't let me down.

Hi bestbuy member Total bestbuy membership is a great deal. Whenever I have a problem with my laptop. I call bestbuy Greek squad. Problem resolved. Have a great day

One of best service packages i have run across. I always get my money's worth out of it. Very comforting (to have such expertise available to assist when needed). I HIGHLY recommend this service package.

Excellent investment when you want & need info about products, services & also need qualified technical support, to help you maintain your purchases.

Real value. I haved used this many times and so happy to have yhis coverage

The GeekSquad employees were very patient, friendly, KNOWLEDGEABLE, & professional. I like knowing that I have technical support when needed!

I started my first membership because of a computer "emergency". Since then, I have kept an active membership for peace of mind and for education on "how do I do this" questions. Appointment are easy to make.

I am always pleasantly surprised when I go buy something and this membership positively affects my purchase.