Customer Ratings & Reviews

I gave it a 4 out of 5 star rating because we were told that you could purchase additional warranty to cover our refrigerator. We originally purchased the 3 year warranty and then the membership which gives you up to twos warranty. We learned that as soon as we purchase this, the “up to two year warranty” was dropped from the plan for our refrigerator. You could only have one warranty. Secondly, you have to keep the plan for two in order to receive the “up to two years” coverage. Our sales representative did not explain this correctly at all to us. We end up canceling the plan and getting the $49 dollar membership instead.

It was an overall great experience buying from Best Buy. I bought a desk top and a laptop with Microsoft 365 on both...

Disappointed that I didn't learn about this membership earlier because it's definitely worth the value if you shop at Best Buy regularly and have multiple products to protect.

It’s helped me a lot in fixing my everyday items that I’ve had sitting around for a while

I haven't got started using it, but so far the service and agents are great

I bought this plan to get a data transfer to a refurbished computer. I was very impressed with the speed and overall experience. I actually got more data transferred than I expected.

Just the lift my husband needed for his computer! He was always leaning over the computer on the table. And feeling the discomfort when he stood up. It’s perfect.

Was sold it and saved some on initual repair of sons computer

Best Buy is my one stop store! Best Buy Total give me access to Geek Squad, 60-day return, insight to sales. It's a great value!

All great on projects no claim hopefully never hav to

I recently worked with a remote person who efficiently helped me solve an issue I was having with my laptop. I was home sick with Covid and so appreciated having it taken care of so I could use my laptop.

great for qarranty on items especially if hacmve kids

This membership is really good because if anything happens to my laptop I can go to geek squad for assistance and they’ve fixed my laptop very quickly.

Best deal ever, form Geek and instore upgrade plus the discounted price they offer.

I’m loving the Total Rewards membership. The perks are amazing. If you’re a big Apple person the free Apple Care+ makes it worth it alone. There’s a ton of savings offered in products as well and Geek Squad protection is great!

Membership was a good value. Fixed old HP desktop & set up new one. Would recommend using the Best Buy Geek Squad for any computer repair.

safe and solid to have for all purchases geek squad will look out for you at best buy

The perks are worth it! Applies to new purchases too.

Amazing coverage for all items under it. Reasonable price

Really usefull, it has a lot of deals and helps with other things