Customer Ratings & Reviews

It is worth the money because you can use it after store hours or if the store is very busy. It has helped us a lot.

This membership will be great to use for additional purchases ib the future.

Membership is worth getting if you need assistance with any of your electronics, geek squad or if you need to return items but can’t get back to it right away.

If you plan on buying ANY appliance or higher dollar items, DO IT. The automatic geek squad protection on everything is AWESOME! Plus discounts, plus exclusives, PLUS special sales… just get it. If you shop here more than twice a year, get it

I have been a proud "Total member" for a long time and I will continue to be for many more years!

This membership is a must for all customers that wish to have excellent service and coverage

Had a problem with my new laptop and it was cleaned in 24 hours

I like my membership gives me a great value and good customer service. I’d recommend this to all.

Was able to get my pc fixed in a nice timely manner, and everything has ran perfectly sense then

Come in handy and always getting great deals and help with this

I love this membership. I’ve had it for several years and then updated about 3 years ago to the Total membership. It gives me peace of mind to know that any problems I have with my iMac; I have the Geek Squad in my corner. I would recommend the Best Buy Total membership to anyone who has a computer whether you have a Mac or a PC. They have really great service.

I apparently had trouble making an appointment. I thought I had one, but did not. They nevertheless took care of me.

Membership appears to be a real value. Already had a good experience with Geek Squad.

The membership is valuable to address readily various technical questions and hiccups.

I highly recommend the My Best Buy Total™ membership for anyone who shops at Best Buy frequently. This membership offers fantastic value and numerous benefits that make it worth every penny. First and foremost, the exclusive member discounts and early access to sales have saved me a significant amount of money on electronics and other purchases. The rewards points system is also a great way to earn back on purchases, and I've been able to redeem points for substantial savings. Customer service has been exceptional, with dedicated support for members that ensures quick and helpful responses to any questions or issues. Overall, the My Best Buy Total™ membership has enhanced my shopping experience and provided excellent value through its many perks and rewards. If you shop at Best Buy regularly, this membership is a must-have!

Geek Squad service is great, the agents are friendly and very knowledgeable

My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

This Total membership has rescued me so many times!

If you don't want to worry about what or how to do something, then you need this plan.