Customer Ratings & Reviews

I bought this membership because the employee told me he didn't make commission off of up selling it to me. He simply told me that I would make a lot of money back in points due to my large purchase.

Best buy Total membership is a great way to protect our purchases and we are using and will continue using the greek squad Services. It is a valuable membership that one should have.

Low Pricing, GREAT Customer support!! They Definitely have great expertise when it come to all your questions/concerns & about your products.

Got to use best deals for all my purchases using my BB membership!

Geek Squad installation team was great. Customer service beyond them has been horrible. I keep getting routed to Panama - no one has accountability and they promise me call backs with resolutions which never happen. I am in the market for audio equipment for a second home I am purchasing and unfortunately will be forced to shop away from BB

cleaned up issues on my computer, removed spyware thar had been installed

We have been very pleased with the helpfulness of each employee we came in contact with. We know we will get treated like family there.

I love the easy it is to order and the time frame of delivery

This membership is so worth it. Not only are the people great but you will use it and it's so worth the peace of mind to know everything you need for help is there and covered.

I love having this protection plan and knowing everything I have, and may yet buy, is covered.

So far so good, I want to see more of what this has to offer!

This membership plan helped us replace new labtop that had hardware issue we bought 1 month ago. The membership is a real value and appreciate the unlimited Geek Squad support.

We have been customers for years and always come back to Best Buy. We had a terrible financial loss and had to declare bankruptcy, but, as you can see, we still remain loyal to Best Buy.

Members were super helpful. Very quick and efficient on repair my pc . The membership is definitely worth it and I’ve been recommending it to all my gamer and streamer friends.

A time and money saver that pays for itself for frequent or semi-frequent customers.

From the time I’ve had it, it was amazing really good prices upon discounts excellent help from the geek squad team and many other things that I’ve gotten from them I might buy back my membership

I’m really sold on Best Buy & their products and service‼️‼️‼️

It's been great, although a bit for someone behind times. Wish that they had a "tutorial class" for folks over 70 that barely speak the new language. It would certainly cut back on visits.

Too many visits to buy, start up computer, Geek Squad was GREAT!

This membership has truly come in handy in the past. Im so glad they ( Best Buy) offer it. I get things serviced promptly and I make use of the Geek Squad!