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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 32566 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 32,563 reviews
  • Rated 5 out of 5 stars

    Tech savy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used services twice since purchasing plan. I was please with efficiency of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support was great! Worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Customer...New Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value!! I was excited to find out about all the perks and benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exce product and would recommend to family and friends

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Statisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad reps are very polite, patient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BEST BUY TOTAL PROTECTION IS WORRY-FREE. I HAVE USED THE 24/7 GEEK SQUAD PHONE SERVICE IN THE PAST AND THE RESULTS WERE POSITIVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacqueline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Everyone was explained in terms easy to understand for someone who doesn’t know technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership and used all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is value for me, gave me peace and mindful with all the service that I have with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this membership with my limited skills in the technology area I have support as needed and start up help also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a fantastic value. Member pricing and unlimited Geek Squad support is great. I love the peace of mind that comes with the protection plans on my purchases,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a fine wine, the membership grows with time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truth is in the actions of a business entity. I find that to be true of my best buy total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech has been very good for my family for quite a few years now and I find it to be a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the membership is great, there’s good deals on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent opportunity to access and purchase what you want, with the added benefit of paying in installments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided is outstanding. Will renew again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership here at Best Buy is great. Geek squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have Repair and free shipping, Plus the discount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team is their when u need need it all year around

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop needed a good cleaning. I was grateful for the repair. My laptop is good as new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team member knew what he was doing. Saved me time and no frustration during the laptop and printer setup.

    I would recommend this to a friend