Customer Ratings & Reviews

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

This membership is a great value. It gives me peace of mind on all my devices. No need to worry about timely service. Easy online scheduling get me back and running quickly. Worth the price every year.

Wonderful for Peace of Mind. It is a must with your purchase.

My Best Buy Total memberships is a jewel. It allows you protection for your purchase devices. There are other reward through the membership that can be accessed. The price is right for what you are paying for.

Membership comes with a lot of benefits that will benefit anything you buy in the future

Good assurance for continuity of computer wellness.

I have laptops, washer and dryer all with extended waranty. Best Buy is always good on returns if needed so I always shop there first.

I have laptops, washer and dryer all with extended waranty. Best Buy is always good on returns if needed so I always shop there first.

Used it once so far for a laptop computer repair and it worked out well

I have benefitted greatly from the plan. I have had a few claims and all have gone smoothly. The only issue i have is that some computer parts are not covered under the plan. weirdly not all computer parts just some (CPU to point one out)

If you shop at Best Buy often, then becoming a member is a no brainer. The Geek Squad Protection alone is worth it. No need to ship it anywhere, just make an appointment with them and take it to them so they can deal with how to resolve the issue. You get 60 days instead of 15 or 30 days to try something out before missing the deadline to return if you are not satisfied. So you don't feel rushed. The only gimmick here is the 24/7 support via phone or chat. Those agents are NOT trained well enough with what Geek Squad actually supports or not. I've had a few headaches with them and rather just go to a store to ask about issues that they can then tell me if worth setting up an appointment there or have them come to my home.

The membership is a real money saver and all the benefits security you get is so nice. Free help on your devices makes it to much more worth it and free protection on purchased products .

Very pleased I purchased Total membership. They transferred my data and Geek Squad help me set up my computer when I got it home. The warranty also gives me peace of mind.

i HAVE HAD THE BESTBUY TOTAL PROTECTION PLAN FOR A NUNBER OF YEARS; AND i'VE USED IT A LOT. IT IS WORTH THE MONEY BECAUSE WHEN THERE ARE TECH PROBLEMS, THIS PLAN IS THE BEST WAYTO GO. I LIKE THAT IF THERE'S AN ISSUE WITH MY TECH i CAN EITHER TAKE IT IN OR THEY WILL COME TO MY HOME, CHECK EVERYTHING OUT AND IF IT CAN'T BE FIXED, THEY WILL HELP YOU GET A NEW PIECE OF TECH.

Totally worth being a membership. Tons of discounts. Geek Squad is great! Peace of mind of having a protection and a place to go to.

This membership is the best Ever! We use a lot of devices in our organization and it's so helpful to utilize this service, even to discover if we need to update our tech.

I would love this service and referred to my friends already

Helps manage my worries about not always understanding the "how to's" of electronics

Being a member of Best Buy has truly assisted me in ensuring my children have the necessary computer equipment to use as they attend college! The My Best Buy Plus is phenomenal!

So glad we had the Geek Squad debug our computer after we were hacked. We took the membership for peace of mind. The techs were very professional and so very helpful.