Customer Ratings & Reviews

This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

i HAVE HAD THE BESTBUY TOTAL PROTECTION PLAN FOR A NUNBER OF YEARS; AND i'VE USED IT A LOT. IT IS WORTH THE MONEY BECAUSE WHEN THERE ARE TECH PROBLEMS, THIS PLAN IS THE BEST WAYTO GO. I LIKE THAT IF THERE'S AN ISSUE WITH MY TECH i CAN EITHER TAKE IT IN OR THEY WILL COME TO MY HOME, CHECK EVERYTHING OUT AND IF IT CAN'T BE FIXED, THEY WILL HELP YOU GET A NEW PIECE OF TECH.

After going home with my new laptop, I discovered it did have e-mail. After 8 trips to the Geek Squad, we found the problem was the old computer was set up with a different phone number which caused a transfer problem. It will be (hopefully) two months before it is all set up. A very disappointing, stressful and time consuming experience.

Membership is worth the investment for a peace of mind

MY BEST BUY TOTAL PROTECTION IS WORRY-FREE. I HAVE USED THE 24/7 GEEK SQUAD PHONE SERVICE IN THE PAST AND THE RESULTS WERE POSITIVE.

I always end up using my membership so i will confide to pay yearly. Definitely a great investment for my purchased items. The free mounting service when i purchased my TVs and mounts was awesome.

Works as it should. Solid HDMI cable on the cheap end.

The best buy total membership was worth every penny.

Too many visits to buy, start up computer, Geek Squad was GREAT!

I love the easy it is to order and the time frame of delivery

Love having this membership with my limited skills in the technology area I have support as needed and start up help also.

I have had best buy total very convenient to have and had to use on different occasions great value

So far so good, I want to see more of what this has to offer!

The service was great. Everyone was explained in terms easy to understand for someone who doesn’t know technology

I have used this plan to replace 4 screen saver with service and help with my I pad

This membership is value for me, gave me peace and mindful with all the service that I have with the membership.

I’m really sold on Best Buy & their products and service‼️‼️‼️

The Geek squad team member knew what he was doing. Saved me time and no frustration during the laptop and printer setup.

It's an excellent opportunity to access and purchase what you want, with the added benefit of paying in installments.

We are so happy with this purchase. The salesperson gave us great advice. My son was so excited to bring it home. It is working out well for him.