Customer Ratings & Reviews

the membership has its benefits but i was disappointed that i was forced to get it to fix a defective laptop that was purchased just two weeks prior

As a member I would never tell anyone to not get this, it pays itself off with geeksquads assistance alone on top of savings and benefits!

Great value if you plan on using Best Buy a lot. It's will help with your purchases and if you have to use Greek Squad

Great service at the Best Buy Store in Dickson City

Like the coverage. Really a great value! Two repairs and one purchase

The membership is the best thing I could have done for my household.

We always get protection for our phones and this was a I brained. One protection plan that covers multiple devices AND appliances!

Excellent and easy payments no interest and the have great service

Good products and service. Had to wait for the correct parts.

Great membership, totally the way to go buying electronics!!!

This membership is a great value. So glad I am covered and do not have to worry about coverages. This gives me a peace of mind knowing I can reach out for help from the geek squad.

Piece of mind if I need repairs. Very please that I purchased it.

If you shop at Best Buy often, then becoming a member is a no brainer. The Geek Squad Protection alone is worth it. No need to ship it anywhere, just make an appointment with them and take it to them so they can deal with how to resolve the issue. You get 60 days instead of 15 or 30 days to try something out before missing the deadline to return if you are not satisfied. So you don't feel rushed. The only gimmick here is the 24/7 support via phone or chat. Those agents are NOT trained well enough with what Geek Squad actually supports or not. I've had a few headaches with them and rather just go to a store to ask about issues that they can then tell me if worth setting up an appointment there or have them come to my home.

The membership is amazing. It covers all my electronics. The geek squad is great at fixing my stuff.

it was okay most employees had knowledge and helpful

Amazing plan it is totally worth it and the protection covers all my purchases up to now

Incredible deal to purchase this! Discounts, protection.. the price is awesome!

I believe this is a good purchase. I never have had any worries. I like how you get a little bit more time on returns.

Buying the Protection Service gives me peace of mind for all electronic devices

Wonderful and quick service at a reasonable cost!.