Customer Ratings & Reviews

Had it for a few yrs, always helpful, but I comes in handly

Geek Squad cleaned up and repaired my computer in less than 4 hours remotely

Everything was done professionally. Is this a school essay with a minimum amount of words?

This review is based on the perks that you receive. I have not utilized the actual warranty aspect of any of our products.

I haven't had to use it yet, but it seems like a good deal to cover repairs if needed.

So far My Best Buy Total membership has been great. I have been able to get help both on-line & in-store with any issues!

Must have! Purchased several appliances and saved!

Worth the cost to get all my old computer “stuff” transferred over to new computer. I always appreciated Geek Squad availability.

Wish I would of the cost before getting my computer looked at but the service saved a ton of money and is still very very useful

It's helped me out more times and saved me money every year by having an membership of "My Best Buy Total Membershp".

Prompt service, competent Geek squad to answer all tech queries. Whether it is service or sales, the associates are up and running to assist and retrieve any item that a customer needs. They understand the technical details of any product within the store. I have bought phones, lap top computers, and a refrigerator, and every time i get to the store, i get prompt service.

A good reason is for Access to the geek squad 7 days a week

It's good with the membership that if product is damaged by accident, can get it fixed free of cost.

My Best Buy Total Membership gives me Free Geek Squad Service on my computers, rewards to buy other electronics and saves me money on new computers

It was the best thing getting a membership. It gives me peace of mind

Comes in handy don’t have to spend money on geek squad warranty

Best Buy and the geek squad are the best. They will answer all your questions no matter how big or small

Nothing like having a little bit of extra protection to protect your expensive purchases

This is the best preventative action that can and should be done on an annual basis to keep everything running in the right direction all the time. Way to "Go Geeks". There should be a worldwide contest between all the geeks for an all-expense paid trip to the U.S. A. for the Top Geek from each office. The winners should be flown to NYC, Nashville or Las Vegas or 5 days and 5 nights all expenses paid to get an in-person: trip to experience the United States of America, 1st hand. O be able to experience the greatest country on the globe.

I bought this membership because the employee told me he didn't make commission off of up selling it to me. He simply told me that I would make a lot of money back in points due to my large purchase.