Customer Ratings & Reviews

Good product, no complaints plus stays charged for long period of time

A Geek Squad associate recommended the membership, which was very much worth it for my situation. I brought my desktop in for repair, and after explaining the issues I was having, the associate explained to me that the membership could significantly reduce the cost of services that I may need. I was skeptical, for the fact that membership sales are usually pushed regardless of the situation, but the membership covered all the neccessary repairs on my device. Rather than spending roughly $300 in service and repair fees, the cost of the membership covered everything. There is specific criteria for what the membership covers, so i recommend getting a diagnosis first, just in case certain repairs are not covered. Another aspect I really like about the membership, is the fact that all my purchases has automatic 24 month coverage. So if any issues arise with a product I purchased with Best Buy within that time frame, I can replace it by paying a small fee, which is significantly cheaper than replacing the item without a membership. If you frequent Best Buy, I strongly recommend looking into getting one.

I recommend this membership because it's more economical to buy each product, saving you time and money.

The membership is a real money saver and all the benefits security you get is so nice. Free help on your devices makes it to much more worth it and free protection on purchased products .

I like the Greek Squad support and the protection for any devices or appliances I purchase. Great value!

Love having this membership with my limited skills in the technology area I have support as needed and start up help also.

this membership is a great value for me and i really appreciated.

Great service. Very fast $ reliable. Would refer anyone to Best Buy. Waited about 16 minutes to speak to a customer service representative. He was very helpful. He too the time to explain to me everything in detail and in a way that I could understand what he was explaining. Repair was ready even before he told me that it woul be

I bought this product so I could have my computer serviced and kept up to date with the latest upgrades. brought computer in for a tune-up and it works great now.

This Total membership has rescued me so many times!

Worth the price. The first time you need any work done, it pays for itself. Extras are great, too.

My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

They take really good care of total members so I'm thinking it's worth it.

IF YOU ARE ELDERLY, AS I AM, YOU NEED ALL THE HELP YOU CAN GET TO STAY UP WITH THE MANY CHANGES, THESE YOUNG PEOPLE ARE SMART, PATIENT AND SKILLFUL. THANK YOU!

The service was great. Everyone was explained in terms easy to understand for someone who doesn’t know technology

Great idea. Saves so much if you have computer problems

Great value. Have used it several times to resolve issues with my personal PC. Only one time we're the Geeks unable to solve a problem, then I discovered the page resolution was still set on the wrong setting!

It's an excellent opportunity to access and purchase what you want, with the added benefit of paying in installments.

This membership is value for me, gave me peace and mindful with all the service that I have with the membership.

Very pleased I purchased Total membership. They transferred my data and Geek Squad help me set up my computer when I got it home. The warranty also gives me peace of mind.