Customer Ratings & Reviews

Great service, really knowledgeable, they just need more employees at the geek squad

I bought this product so I could have my computer serviced and kept up to date with the latest upgrades. brought computer in for a tune-up and it works great now.

I recommend this membership because it's more economical to buy each product, saving you time and money.

Used a lot more few years ago, diminishing returns.

I like the Greek Squad support and the protection for any devices or appliances I purchase. Great value!

I love having this protection plan and knowing everything I have, and may yet buy, is covered.

Real value! Access to geek squad whenever I need them at no additional charge!

Love having this membership with my limited skills in the technology area I have support as needed and start up help also.

Good product, no complaints plus stays charged for long period of time

Great value. Have used it several times to resolve issues with my personal PC. Only one time we're the Geeks unable to solve a problem, then I discovered the page resolution was still set on the wrong setting!

IF YOU ARE ELDERLY, AS I AM, YOU NEED ALL THE HELP YOU CAN GET TO STAY UP WITH THE MANY CHANGES, THESE YOUNG PEOPLE ARE SMART, PATIENT AND SKILLFUL. THANK YOU!

100% worth it have it for 1 year and getting ready for another

My laptop was scrubbed of a few viruses. I now have peace of mind, if anything goes wrong with my laptop.

Worth the price. The first time you need any work done, it pays for itself. Extras are great, too.

Very pleased I purchased Total membership. They transferred my data and Geek Squad help me set up my computer when I got it home. The warranty also gives me peace of mind.

this membership is a great value for me and i really appreciated.

The service was great. Everyone was explained in terms easy to understand for someone who doesn’t know technology

I have had Best Buy Total continually for years and would not want to be without it. Always receive prompt, professional support with all tech issues. Geek Squad agents are always patient & helpful.

Being a member of Best Buy has truly assisted me in ensuring my children have the necessary computer equipment to use as they attend college! The My Best Buy Plus is phenomenal!

I love Best Buy warranties. This subscription makes it so much easier to stay on top of the warranties. I always purchase the warranties at Best Buy. By having this subscription, I no longer have to worry about the extra cost at checkout and I know that I am covered if anything happens in the future. I highly recommend this subscription.