Customer Ratings & Reviews

For someone like me who exclusively uses Best Buy for all my electronic needs, the Total membership is absolutely worth every penny. I thoroughly enjoy it and will continue to subscribe as long as they offer it.

This membership is a must in our family! Well worth the yearly investment. Peace of mind too. When we have an issue, they resolve it. Top notch experts! Would not be with out Wb Root either! Have had both for over 7 years now and will continue! Can't go wrong with these plans!

My desktop got a virus and i took it to best buy and they solved the problem and i did not have to pay anything because i purchased this memebership other than that inhave not explored the benefits but to my knowledge it covers everything you buy at best buy.

The membership has definitely already provided me with great value already, as I have brought into the geek squad every computer I have own for servicing. Unlimited asst. with equipment, and perks of special sales events on the most desirable products. I also purchased a refrigerator here too and it provides a two yr. warranty on that as well. Provides 20% off all repairs. I love this membership as it has several privileges.

Best Buy is a very professional, supportive and reliable organization. I have never been disappointed with a purchase and the support received by the knowledgable employees and when needed the Geek Squad has been great.

I enjoy having Best Buy total membership I have had to use the insurance on some items and received great service in being able to replace the items. 200 dollars seems like a lot but can be beneficial in the long run. including the head start on Best Buy deals and credit card offers. I have personally recommended my friends and family to sign up if they do or plan to shop at Best Buy.

Membership has proven to be very beneficial even in the first month of purchase. We have saved money on Geek Squad services to 2 Lenovo computers which has more than compensated for the membership cost. Love the quick and prompt service given to members throughout the store.

Title: Best Buy Membership Pays for Itself I signed up for a Best Buy membership and honestly, it’s been worth every dollar. The free shipping, exclusive member pricing, and extended return windows already made it a good deal. But what really stood out to me was the early access to deals — I used it when buying my Dell desktop and saved money right away. If you shop at Best Buy even a few times a year, the membership basically pays for itself. I also like knowing I can get help faster with Geek Squad if I ever need it. Highly recommend the membership if you’re buying electronics or big-ticket items — especially computers or TVs.

This membership is a great value will help with all your needs u can just take any of your household computers in and it’s all cover u just have to pay for the parts which saves u 100s of dollars all around great deal.

The BestBuy Geek Squad team at Vallejo was great. Addressed all the issues with 2 computers. The only reason this is not 5 stars is the phone service required to make appointments. Get rid of that "service". So frustrating that it makes me want to do business somewhere else.

The peace of mind that this product brings is just reassurance that our initial investment will have protection in a reasonable time frame. Usually not one for extended warranties, but this one actually makes sense.

Absolutely love this protection plan. It has been a life saver. I wouldn’t do without it and love the fact that all my products I purchase from Best Buy are protected for 2 year.

Its great that they have this membership, peace of mind not wondering where to call or take product in.. just one thing i have to say is, it was better years ago but still worth it!

Plan pays for itself if you have even one incident where you need to bring your PC or Laptop in for repair. They will also do complimentary cleaning and backup of your computer with the Best But=y Total membership

The My Best Buy membership has been totally worth it! The member prices, discounts, 24/7 tech support, and protection plans give me real peace of mind. I’ve saved money on every purchase, and customer service has been excellent. Highly recommend it for anyone who shops tech often—it truly pays for itself!

A great value. Computer was hacked and the membership allowed me to have the virus removed and ensure me that I can bring in to be cleaned of any other problems. Also was able to bring in and have Antivirus installed.

Absolutely needed to have professional service for my workstation laptop, it's my income and the Besy Buy Geek squad was on their game and even provided best pricing for needed hard drive, I checked...couldn't beat the price the squad provided, best value for my money and flawless service, what else it there?

Having faced a crisis on a PC repair I weighed the options of what it would cost without the warranty versus the membership and it was a simple decision to go forward. I'm glad I did. I just used the geek squad for the very first time and they did an extraordinary job repairing a precious business asset that had been corrupted via updates. I'm looking forward to use the membership for other reasons now but in retrospect I'm happy I'm a member.

Membership is a bargain, especially for appliances and big screen TV’s. Installation was courteous and professional. All of my questions were answered and products were delivered and installed as promised.

I'm grateful for my membership, which included access to Geek Squad. I used them a couple of times during the initial setup of my new computer and I love that they are in the background if I need help in the future.