Customer Ratings & Reviews

Pretty good value. Got it to repair my laptop trackpad and will be using it for other things as well.

The Geek Squad employee, Nicholas was very knowledgeable and courteous. He also contacted me during the repair process to give me an update on the repair of my laptops.

This membership is extremely valuable. Glad I was able to use it this September. It was there for me!

Works as it should. Solid HDMI cable on the cheap end.

We are happy with the recent purchase of two laptops. The salesman was efficient and helpful and the Geek Squad was very helpful in sorting out our questions.

I’m really sold on Best Buy & their products and service‼️‼️‼️

The best buy total membership was worth every penny.

I love my BEST BUY total protection plan. This membership is a real value. Member prices, plus unlimited GEEK SQUAD support are great! I love the peace of mind of getting protection plans on my purchases!

My experiences have been great. Employees I have worked with are very knowledgeable, upbeat, easy going, provide fanatical customer service.

This is a great value. It saved us hundreds of dollars and helped with getting computer work completed.

Unlimited Geek Squad support is invaluable to me. I have needed a lot of support setting up my new desktop.

So far I like my new computer and am thankful for the help I received from the gentleman helping me.

My previous computer was older and ran on Windows 10. I was hesitant to upgrade to Windows 11 and a new computer. But the support of the Geek Squad has surpassed my expectations. They have assisted me multiple times with great results

Very knowledgeable technology service. The technology specialist fixed a couple 0f different issues for us knowledgeable

All good I will recommended this any time to friends and family

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Worth it............ ...............................

Your technicians have been fantastic—helpful, knowledgeable, and efficient. My computer’s running great, and I’ll definitely be recommending your service to my friends!

Great service finding the right product for my needs. Had the geek squad transfer all my data and this new Surface is just what I needed at the best price I could find.

Geek Squad installation team was great. Customer service beyond them has been horrible. I keep getting routed to Panama - no one has accountability and they promise me call backs with resolutions which never happen. I am in the market for audio equipment for a second home I am purchasing and unfortunately will be forced to shop away from BB