Customer Ratings & Reviews

This membership is great,we have loved having the membership

It’s a real value and gives me piece of mind. Glad I have it.

This is a great computer for the price does anything you needed to do for simple home use.

Its a really cool pc I recommend it for a starter pc

Taking away some services is kind of lame. Best buy is also somewhat limited in what it can actually service. When buying something like a headset or mouse, you're really buying a replacement plan, not a repair plan. That can be a little annoying if the product is no longer available for an in-kind replacement, but the value is decent for frequent buyers.

I think it will be good if I have any issues. I have not used yet.

Used it once so far for a laptop computer repair and it worked out well

Have had great success with the Total membership. Knowledgeable agents readily available and can jump onto my computer remotely to fix my issues. Great value plus offers discounts to purchases and covers in-store Geek assists. Automatically renews my Webroot each year so I have no lapse in coverage. Totally satisfied with Total membership.

Geek squad did a great job setting up my laptops and iPhone.

Perfect for the everyday Best Buy shopper. It provided warranty and protection on all of my electronics plus its cheaper warranty as well

I happy to renew my membership it has been a life saver for me with my business and personal items.

My laptop needed a good cleaning. I was grateful for the repair. My laptop is good as new.

We have had Best Buy Total membership for many years. We had a fire and had to replace all of the appliances but one. Our new stove[we have to cook a lot because of allergies] died in less than a year's time(electronic side of the gas stove), and we got the credit for it and bought a different model. I used the difference they gave us on a card to replace the last one that survived the fire, as it was dying(over ten yr old!). I strongly recommend their Total membership, as we have had electronics and appliances from them for years. They cover most things that go wrong, and charge less than most if it needs serious repairs. The added bonus is a 10% discount off anything you purchase there as a member. That helped us a lot when we had to replace so much all at once!!! It also gives coupons off toward different items at different times of the year.

This most definitely came in handy. Don’t think I could’ve went them without it.

Do you have a lot of electronics? Like most people I do and I like to purchase the latest of technology. Now every time you purchase a product you find yourself having to buy some sort of protection plan, you don't have to do that anymore with the Best Buy total. You only pay this one time for a year and all of the products that you buy are protected under that one plan with no extra cost for 2 years. As long as you're I remember it's a no-brainer to me. You also gets customer service and geek squad service that include installation and includes software checkups etc

I recommend the yearly membership if you purchase a phone or expensive electronic devices because you receive a free extended warranty service on all products purchased with Best Buy.

Wonderful for Peace of Mind. It is a must with your purchase.

Rge my best buy membership was well worth the price as the covered all the repairs for my computer

I like Geek Squad at Best Buy. Very convenient. It is very easy to ask questions and get repairs.

Love our unlimited greek support ❤️ & being a member offers other perks as well.